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Saturday, August 2nd, 2003
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6:25p - Messing with customer's minds
The air conditioner at Barnes and Noble still does not work. There is only one good part about this: finding creative ways to answer the very repetitive questions customers inevitably ask. Here are some highlights:
A: Whew, it's hot in here, what's wrong with the air conditioner?
B: It stopped blowing out cold air.
A: Why is it so hot in here?
B: We're running an experiment to see how different temperatures affect sales.
A: *puzzled look* They go down, I bet.
B: We're only running the experiment because the air conditioner broke, though.
A: Is the air conditioner on?
B: No. We turned it off.
A: *puzzled look*
A: Wouldn't be much good on, since it isn't working.
A: It's HOT!
B: Yeah, *I* turned the air conditioner off. It's summer. You are supposed to sweat in summer, you know.
A: *actually gets that this is a joke*
A: Is the air conditioner broken?
B: Yes.
A: What happened?
B: The craziest thing. Our computer is somehow running on a European date algorithm, so the system thinks it is February 8th instead of August 2nd. The A/C just won't turn on!
Three out of three people fell for this one. Most people will believe anything you can possibly make up about a computer going wrong, especially if you use words like algorithm.
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