Kat's Day

Tuesday, July 22, 2008

11:17AM

Are people getting more stupid? Have I just worked here so long that I expect people to know everything? I swear that all today has been has been a sequence of patrons that are completely incompetent and/or annoying! Two examples: Some lady paid with a check, a receipt printed, and when I handed it to her, she asked if I had something more official to give her. HUH? Sorry, that's the only thing that prints out of the cash register, and then I had the idea that perhaps the stamp we use to stamp checks would say University of Minnesota on it, and I could stamp the back of the receipt. It didn't, then she said I could just make a copy of the check to give to her, with the stamp on the back. So I make a double sided copy of both sides of the check and hand it to her, hoping that she would go away. Not yet. She proceeds to take a Kleenex and wipes off the counter, and says, "Do you have a garbage? Someone had something here...it should be clean just in case people have important documents", and throws the nasty Kleenex onto the desk closer to me so I could throw it away! Ok lady....whatever...an hour passes....or has it been more....time means nothing when you've sat here for this long...anyway this dude comes and asks where he can find a journal: Blood. I explain that all journals are shelved alphabetically by title, and that As and Bs are on this floor, so Blood should be towards the back of the library. The sheet he handed me said "Stack 38" in plain English, but apparently he didn't see it, or knew what it meant. *sigh* Then he comes back asks me how to make copies...takes a key card and disappears. Two seconds later (after I had clearly explained that instructions were on the back of the card) he comes back to the desk and informs me that the machine is saying "set key counter." Alright, I thought, please don't let this mean what I think it means? Sure enough, he didn't touch the key counter to the counter box on the copier. So then I said he had to do that. He's like, "I did" and picks up the key card, touches it to the box, and doesn't remove it. Obviously, it's going to keep logging in and out if the thing isn't removed. But obviously, this is too much for some people to figure out themselves. On second thought, I guess the card does not explicitly say this. Here's what it says:

To use Touchkeys

1. Touch the TouchKey button to counter box attached to copier.

2. His green "Start" key to make copies.

3. When finished, again touch metal button to box.

4. Make sure the screen on counter box says "Done."

5. Bring TouchKey to the Copy Center Desk.


Even when I clearly say, "Instructions are on the back" you have no idea how many people do not log out. It's so frustrating. I hate when people don't listen.

Ok, so maybe the above two examples aren't that big of a deal, but today, it's just really irritating for some reason.

Good thing I only have nine more days of working here!


NINE?!?!?!


This is going to be weird.

Current mood: bored
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