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I can't believe tis...its been 3days and i haven't been able to get my starhub maxonline working... T-T
I feel soo farkinggg pisseddddd & kindaaa angry with myself. Firstly, i didnt request to have a 20m cable, cos i tot the czble will be able to reach my room from the living room. Apparently, i've no idea how long 2m is. LOL
So when the cableman came down on Fri, we couldn't test the modem. He didnt bring extra cable for me either. So he advised me to buy the USB cable from Sim Lim Square. oh well, i tot getting the cable aint tat much of a problem, so i just went ahead, paid my 1st mth subscription on the spot.
So i went to popular n the com shop in Yishun to find the USB cable, but they didnt have 10m or 20m long cable...so i went all the way to town to get it.... I thought, hey~ maybe the Starhub Centre might have it. So i called up 1633 cust svc hotline, and the farking cust svc officer, told me to go down to Plaza Sing Starhub Centre, to get it. So i took the train all the way to Plaza Sing, to be told, "No, we dun sell USB cables here." I really felt like murdering tat dumbass....who bluff-ed me...
Kaze met me up at SimLim sq then....We found tis shop tat uses a 10m USB cable...before paying up, we asked him, if its the right one, male A to male B...he said, of cos! its the correct one. But when i reached home and tried to plug it into my modem, I felt as if a bolt of lightning striked me. No i wasn't electrified....instead it was a wrong cable...totally cant fit into my modem. I WAS PISSED~!!!!!! so was kaze, when i called him up...
So i made a trip to Sim Lim Sq again, the next day... and the BOSS of the store told me, was it a fat salesman who sold tat cable to me, I said yes. And good old boss apologised to me, tat the Fat GUY was new & has been making dumb mistakesss for the past few days... So BOSS gave me a brand new cable.... THANK GAWD, i tot tis crisis was over... But when i reached home n tried to install my new cable modem... WINDOWS CAN'T DETECT IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ARRRRRGGGGGGGHHHHHHH!!!!!! i called up the starhub tech helpdesk, n was put on hold for 7mins...and finally when the tech help officer went thru all da procedures wif me...the call lasted for 40mins...we concluded tat my cable modem was faulty.......T_T and he advised me to go to their svc centre which is at Ayer Rajah.......
YISHUN TO AYER RAJAH jus to change for a new modem?!!!!!!!??????? IT AINT EVEN MY FAULT?!?! or was it my fault...for not requesting for a 20m cable in the 1st place when i 1st applied for maxonline???
I really dunno...i'm in a dilemna..i'm lost...i'm angry...petrified....>.< T_T
I called up my agent and told him what happened...he said he'll speak to his supervisor if there's other alternatives for me to get a new modem, w/o going all da way to Ayer Rajah....
I'm still waiting for an answer...the worst thing is...i can't even terminate my svc now, if not i'll gotta pay a penalty of $120 bucks...farking hell....i bet u guys never see me typed soo much vulgarities before... I'm pissed...i'm ready to kill anyone in my way...I'll complain to Starhub till they die if they dun settle tis problem for me. I'm a customer, they're the svc provider...they're supposed to prov me wif convenience in the 1st place...but if they refused to help me, I'm totally disappointed.
ARRRGHhhhhhhhhhhhh.......!!!!!!!! FRUSTRATION!!!!!
p/s the abv was updated via my office com...
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