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Sunday, November 7th, 2004
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11:04p
Hi...It's been a while since I've disturbed you , hope everyone is doing well...just wondered if it would be possible if someone could give me the details required for logging in by ftp...also I'm wondering if its possible to get a copy of accounts sent to my other address at soulmissing@yahoo.com.au Thanks
Wassim Metallaoui Submitted: 09/30/2004 08:24:18 am
Time between event: 1 hr 44 mins Hi Alena, Everything is going very well; I hope all is well with you too :). You can login to ftp by using the following address: ftp.yourdomain.com username: same as ####### password: same as ####### We have visual flash tutorials on setting up three different ftp programs, perhaps they will help further: http://www.########.com/kb/index.php?ToDo=browse&catId=7 When you say send a copy of your accounts to the soulmissing@yahoo.com.au are you referring to all your billing? Or email? If it's email you just need to forward that email. Email forwading is explained here: http://www.########.com/kb/index.php?ToDo=view&questId=61&catId=1 If you want to setup a billing forward just click on client information and there is a section for "Alternate emails for this account (0)" or we can take care of it. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/04/2004 07:08:35 am
Time between event: 94 hrs 44 mins Thanks
Wassim Metallaoui Submitted: 10/04/2004 11:47:39 am
Time between event: 4 hrs 39 mins No problem :). Have a great day!
Alena Housego Submitted: 10/07/2004 07:26:32 am
Time between event: 67 hrs 38 mins Hi Wassim I have just tried to access using my ftp programme and it informs me that unauthorised access is not allowed.. I've put in the above requirements...but the program needs a port, and also the working folder...I put public_html...but perhaps this is not the way to access my files....
Wassim Metallaoui Submitted: 10/07/2004 10:25:37 am
Time between event: 2 hrs 59 mins Hi Alena, The default port is 21. Try not to put the working directory, just use ftp.lipcrack.com and for username and password use the same details as ######. That's all you will need. What FTP program are you using? If you would like to try another one for testing I reccomend http://www.smartftp.com/ Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/08/2004 07:24:08 am
Time between event: 20 hrs 58 mins Its the ftp program that comes with Corel .. I've used it for years for uploads and downloads..so I'm not sure what the difficulty might be..
Wassim Metallaoui Submitted: 10/08/2004 09:02:07 am
Time between event: 1 hr 37 mins Hi Alena, I re-synced FTP passwords. Please try again, if that doesn't work plesae try another program such as http://www.smartftp.com/ . Let me know and I'll have to reset your password and try it on my end. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/10/2004 02:08:21 am
Time between event: 41 hrs 6 mins Well I have tried again, and it's a 220 error message This system is for authorized users only. Individuals using this system without authority, or in excess of authority are subject to having all their activities monitored and recorded or examined by any authorized personal including law enforcement, as system personel deem appropriate. In the course of monitoring these individuals..blah blah. blah.. Now I don't think I have to let you know I consider that very threatening, and does not convince me that this is a customer service driven organization. I don't want to use another program, I like the one I have. If it cannot be rectify, then I will consider another service.
Wassim Metallaoui Submitted: 10/10/2004 01:07:04 pm
Time between event: 10 hrs 58 mins Hello Alena, The message you posted is a standard message that is sent to anyone who logs into the system, even me... The message is also not an error, 220 is the MOTD, message of the day statement. FTP is working correctly for all other 170+ customers which leads me to believe the issue is your FTP client or network. I just logged into your FTP account using your same login credentials and it works just fine. I logged in using CuteFTP Professional 3.0 and the latest SmartFTP build. You might consider testing another FTP client or looking through your firewall rules. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/11/2004 08:26:16 am
Time between event: 19 hrs 19 mins Well I dont run a firewall, so it would indicate to me that you haven't opened the port so that my ftp client can gain access, as it is working fine on all my other accounts. And I don't see what the network would have to do with this perhaps you could explain. I must admit I am losing my patience with this a bit, as I've wanted to access ftp for some time now, and I don't think I need to remind you that as a part of my service payment, this is supplied by your organization. I will have a look at the other ftp client's but do not believe I should incur additional costs , when it's plainly obvious that my ftp client is reaching the site, but is not gaining access past your own firewall.
Alena Housego Submitted: 10/11/2004 08:27:56 am
Time between event: 1 min perhaps you are using a different log in..maybe you could supply what log in details you are using.
Wassim Metallaoui Submitted: 10/11/2004 08:32:15 am
Time between event: 4 mins Hi Alena, There isnt' a port for me to open up, if it was closed nobody would have FTP access. Network has a lot to do with it, once you login the port changes if you are using PASV mode. I really don't think you understand that this issue is on your end in its entirety. You are paying for a service that has never stopped working. I am using the same login details as provided in your welcome email. I am re-sending it now. Good luck. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/15/2004 08:58:34 am
Time between event: 96 hrs 26 mins Hi Wassim.. I just thought you should know, although maybe you received a bounced message that my hotmail account is no longer open.. I'll check my Lipcrack account, it would be good if it's not there, if you could send it to that one thanks...
Wassim Metallaoui Submitted: 10/15/2004 11:03:32 am
Time between event: 2 hrs 4 mins Hi Alena, I'm not sure which address you're referring too so I chose info@lipcrack.com. Also, in the account center under client info you can change the email addresses on file. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/17/2004 01:13:21 am
Time between event: 38 hrs 9 mins Well then, we have a problem, because I have just checked the email program and according to the ###### I have it forwarded to the lipcrack address, and there is no mail from you.
Wassim Metallaoui Submitted: 10/17/2004 02:02:30 am
Time between event: 49 mins Hello Alena, It was sent and just sent again to info@lipcrack.com. You can retrieve it yourself by clicking on client info then the welcome email tab at the top of this page. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/17/2004 09:26:11 pm
Time between event: 19 hrs 23 mins Hi Wassim, Im wondering is there any reason why I cannot access mail sent to the info@lipcrack.com account in the Mail program I utilise on the #####l. I'm aware I can access the email in the above secure area, but I'd like to know that mail is being redirected to the lipcrack address.
Wassim Metallaoui Submitted: 10/17/2004 09:36:21 pm
Time between event: 10 mins Hello Alena, Right now all mail is setup to forward to lipcrack@lipcrack.com by default. When a forwarder is created for this as well it's telling the system to double the emails sent; forwarders were not intended to be used in this way. Delete the info@lipcrack.com mailbox and the forwarder for it; at that point mail for info@lipcrack.com will continue to forward to lipcrack@lipcrack.com the way it was meant to be. I see multiple mail acconts doing this on your #### setup. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/19/2004 10:09:28 pm
Time between event: 48 hrs 33 mins Wassim.. I have to admit I am concerned ...I have just sent an email to the info@lipcrack address from my other email and it has arrived without any doubleing up as you mention above. From above are you saying that if anyone sends and email to any @lipcrack.com address..including ones not set up eg. cars@lipcrack.com the email will be sent double . I am concerned also because a forwarder, usually requires an address to send it from and too...are you saying that the lipcrack.com has an automatic forwarding function?? I have the current forwarders set like that because we don't have the staff in place that I'd like, so I just forward to myself until that time...if ever...someone presents themselves as interested in working for Lipcrack...if however there's a reason to delete these forwarders I will...but I am not receiveing double emails. Also what I have noticed...recently I added another email address to send replies to which it has done...but it is not forwarding email to the lipcrack@lipcrack.com address. I will have another look to determine if I've marked the boxes correctly and then get back to you.. I also need to resolve this difficulty with the ftp..so I will have a look at the programs you mention...but I also notice that you are experiencing network problems and I wonder how these affect our service...
Wassim Metallaoui Submitted: 10/19/2004 10:30:34 pm
Time between event: 21 mins Hello Alena, The forwarders work like this: there is a default address, in this case lipcrack@lipcrack.com, which all mail that doesn't have it's own pop account (like the ones you setup) will go to it. So, right now, jimbob@lipcrack.com will go to lipcrack@lipcrack.com But, if you setup a pop account for jimbob@lipcrack.com mail will not forward to lipcrack@lipcrack.com. However, if you setup a pop account jimbob@lipcrack.com AND a forwarder jimbob@lipcrack.com to lipcrack@lipcrack.com you will get a copy at jimbob@lipcrack.com and lipcrack@lipcrack.com... this was not how the mail was intended to work. What you should do is delete all your forwarders and extra pop accounts. Mail will still go to the lipcrack@lipcrack.com account. If in the future you get someone that takes over sales, you can create a mail account sales@lipcrack.com and all mail for sales will start going to its own inbox instead of the lipcrack@lipcrack.com account. The recent network outage has no effect on the server your own other than the brief down period; it was a core router issue. We are still within our 99.9% network uptime guarantee. For network/server status visit http://status..com/, you are on #######. The FTP is an issue on your end, FTP is still working just fine with your account and all other customers. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/20/2004 02:04:15 am
Time between event: 3 hrs 33 mins You know the service is currently down again...and I have to admit I'm getting sick of it. I'm sending out resumes with the address attached ...and because your service is down...my good work is being poorly represented by your company... Get your act together other wise I'll just take my business back to the free service..
Alena Housego Submitted: 10/20/2004 02:20:46 am
Time between event: 16 mins You know also in my Control Panel it say I have 0 ftp accounts so perhaps that is part of the difficulty
Wassim Metallaoui Submitted: 10/20/2004 02:21:29 am
Time between event: 0 mins Hello Alena, That is the not the problem. ftp.lipcrack.com username: lipcrack password: ******* That is the primary account... the ftp count is the EXTRA ftp acconts you create. I am logged into your FTP account from 2 different datacenters right now, it works, the issue is on your end. Thanks, Wassim Metallaoui Server Administrator
Wassim Metallaoui Submitted: 10/20/2004 02:22:41 am
Time between event: 1 min Hello Alena, I apologize for the downtime but this is a posted apache/php security update, downtime is less than 10 minutes and well within our expected uptime guarantee. You create an excessive amount of support tickets for issues that are not on the server end. Please note that your account WILL NOT be renewed on 11/01/2004. Please backup all your files as your account will be deleted that morning. Here are some quotes from our acceptable usage and support policies that support this action:
Scope of Service Client agrees and understands that the extent of ***** Hosting's services are web site hosting and related Internet services. By using our web hosting services, client understands that they are contracting for the use of disk space on our web server and access to place files in that space. Our web hosting services do not include design assistance, troubleshooting of computer hardware or software problems on client's computer, or other support outside of the scope of web site hosting. Use of Service Use of %%%% Hosting's web hosting service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of client's web site. The following examples are offered. Web Publishing: Requires a knowledge of HTML, web authoring software interfaces, properly locating and linking documents, FTPing web site contents, creation of graphics, text, sound, use of email and accessing and managing files on client's own computer. Programming: Use of PHP/CGI/Perl scripts, databases, etc. requires a knowledge of these programming languages and systems. %%%% Hosting's support for these is limited to providing the necessary access on server to allow client to use these features. The client agrees that he or she has the necessary knowledge to access our network, create web content and operate any web software located on client's own computer. Client agrees that it is not the responsibility of %%%% Hosting to provide this knowledge or customer support outside of the defined service of %%% Hosting. We reserve the right to refuse, cancel, or suspend service at our sole discretion. Thanks, Wassim Metallaoui Server Administrator
Wassim Metallaoui Submitted: 10/20/2004 02:37:55 am
Time between event: 15 mins Hello Alena, You can access your domain name for transfer to another host and registrar here: http://access.enom.com/ domain: lipcrack.com password: ****** Please remember to backup all your data, your account will not be renewed and will be deleted 11/01/2004. Until then all services are working as expected. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/20/2004 02:47:40 am
Time between event: 9 mins "
However, if you setup a pop account jimbob@lipcrack.com AND a forwarder jimbob@lipcrack.com to lipcrack@lipcrack.com you will get a copy at jimbob@lipcrack.com and lipcrack@lipcrack.com... this was not how the mail was intended to work."
As you said above...currently I have it set up so that if an email gets sent to info@lipcrack.com, it also get's sent to lipcrack.com...and if that's the case...I'm wondering why half the emails I just deleted from the info email box, have never shown up in the lipcrack in box ?? And it still doesn't explain why the support ticket information that went to my yahoo account, did not also go to the lipcrack account as I have not changed those details and have never once recieved a payment invoice in the mail box...
Wassim Metallaoui Submitted: 10/20/2004 03:21:40 am
Time between event: 34 mins Hello Alena, The setup you have for mail is unsupported due to the ideal that it's not meant to work the way you've set it up; you can accomplish the same goal the correct way as described before: "What you should do is delete all your forwarders and extra pop accounts. Mail will still go to the lipcrack@lipcrack.com account. If in the future you get someone that takes over sales, you can create a mail account sales@lipcrack.com and all mail for sales will start going to its own inbox instead of the lipcrack@lipcrack.com account." Emails not going to alternate accounts in the billing system does not effect website hosting services. I will look into the issue with billing staff tomorrow morning but I know we have more than 70 customers using alternatve emails without an issue. Verifiy your SPAM filters are not blocking the message. You can obtain printable PDF invoices by clicking the billing tab in this account center. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/20/2004 11:24:26 am
Time between event: 8 hrs 2 mins You know Wassim...maybe you should leave customer service to people with people skills, and make sure you have your technical area of the business covered so that it works efficiently. I don't mean to be rude, but I take offence when I'm told that your way is the correct way, and mine, as it is, is set up how I want it, and infact it's ahead of schedual in planning and development , and just because you dont happen to like the way I've done it doesnt make it wrong. In fact its none of your business, but what is...is to make sure that your service works correctly for your customers. And in fact if I do what you suggest ...which is typical with your types because you are already wasting my time with your carry on ....I'll be wasting time when I have to set it up again. It's a simple problem...the info@lipcrack.com email did not go to the info@lipcrack account, so either your program is not forwarding to that account ...or the email was never sent to the address... Anyway I'm sick of wasting time with this issue.. I never put the Spam filter on...as far as I'm aware...but I do recall you mentioning that you has something in place...and if in fact it's not allowing any emails into my account I would rather that its removed all together, because I know for a fact that some of the email's I've sent recently which have autorespond to the lipcrack address, have not turned up, and they are in my other email boxes...so as you can imagine...as would anybody...I'm getting annoyed.. Oh and by the way in future if I ask a question ...just answer the question...because as above you keep reinventing the story...eg..now instead of going into the lipcrack box it's going to go into the inbox. You know I 've worked for two internet companies...so it's also annoying when you talk to me as though I have no idea.... again...it's set up how I want it...there's no reason to change it...in fact as per the ******...its set up according to the ***** guidelines...
Alena Housego Submitted: 10/20/2004 11:27:56 am
Time between event: 3 mins In fact I've just checked the spam function and its not on...and these tickets are supposed to be going to my designated email box to let me know when theres a reply and that box is the lipcrack box...which again I've never recieved one..
Wassim Metallaoui Submitted: 10/20/2004 11:41:18 am
Time between event: 13 mins Hello Alena, I'm sorry you take offense to my technical replies but please understand I personally don't care how you have it setup, I just want to let you know of the correct method: I apologize but the mail setup you have is not the intended method for setup... it's setup incorrectly and we do not support it. If you don't wish to setup the email correctly then there is nothing more I can do to assist you with it. The emails not going to your alternate emails in the billing system was resolved this morning by the billing department. Your actual email server works normal and any client-side setup issues are out of our control. Please remember to backup your data as your account will be deleted on the 1st of November 2004. Thanks, Wassim Metallaoui Server Administrator
Alice Ling Submitted: 10/20/2004 11:55:19 am
Time between event: 14 mins Alena, Your account has been terminated earlier than expected. Because of this I have refunded this months service of $9.95 USD, apologies for the problems you might have experienced. I am told your account will be deleted in 12 hours. Thanks, Alice Ling Billing Support
Alena Housego Submitted: 10/20/2004 09:48:39 pm
Time between event: 9 hrs 53 mins Well I'd like to know why that's occuring, seem's pretty poor of a comapany to just terminate an account without giving a reason. I'd also like to know in your conditions what reason you have for terminating it...and I'd also like to know what is going to happen with my domain name, because obviously I will transfer this to a new service...and also I will require time to download the ftp client you have suggested so that I can remove my files from your service. ...because your ftp access is not working...
Alena Housego Submitted: 10/20/2004 10:02:34 pm
Time between event: 13 mins I've just read some of the additional post that you have added in between the posts ...I'm assuming I'll find them in the order they were submitted in my lipcrack mail box ?? As per your ticketing system??
Wassim Metallaoui Submitted: 10/20/2004 10:29:49 pm
Time between event: 27 mins Hello Alena, As per posted above: You can access your domain name for transfer to another host and registrar here: http://access.enom.com/ domain: lipcrack.com password: ****** FTP is working just fine, the issue is your FTP client not working, you need to solve that problem within a few hours when your account will be terminted. You can create a home directory backup and and download it via %%%%% if you don't find an FTP client resolution. Here is a flash tutorial on how to back your site via %%%%%: http://www..com/kb/index.php?ToDo=view&questId=48&catId=6 As posted above about terminating your account: here are some quotes from our acceptable usage and support policies that support this action:
Scope of Service Client agrees and understands that the extent of %%%% Hosting's services are web site hosting and related Internet services. By using our web hosting services, client understands that they are contracting for the use of disk space on our web server and access to place files in that space. Our web hosting services do not include design assistance, troubleshooting of computer hardware or software problems on client's computer, or other support outside of the scope of web site hosting. Use of Service Use of %%%%Hosting's web hosting service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of client's web site. The following examples are offered. Web Publishing: Requires a knowledge of HTML, web authoring software interfaces, properly locating and linking documents, FTPing web site contents, creation of graphics, text, sound, use of email and accessing and managing files on client's own computer. Programming: Use of PHP/CGI/Perl scripts, databases, etc. requires a knowledge of these programming languages and systems. %%%% Hosting's support for these is limited to providing the necessary access on server to allow client to use these features. The client agrees that he or she has the necessary knowledge to access our network, create web content and operate any web software located on client's own computer. Client agrees that it is not the responsibility of %%%% Hosting to provide this knowledge or customer support outside of the defined service of %%% Hosting. We reserve the right to refuse, cancel, or suspend service at our sole discretion. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/21/2004 12:04:02 am
Time between event: 1 hr 34 mins That's fine, I have tried accessing the flash tutorial at http://www..com/kb/index.php?ToDo=view&questId=48&catId=6 and this is not working so I'd like to request instructions on how to do this...I have already created a home directory back up, and have also downloaded the smartftp client which relay's an error message re a required file, so that will not be a suitable alternative. I'd like to download the backup files via the @@@@ as you mention above but do not Know how to do this, the only other suitable alternative I can think of is that I utilise the other ISP that uses @@@ and via the remote host /ftp process forward all files to their server. In the meantime I'll point out that the problems were related to not only ftp but your mail service hosted on your service. I'll also point out that prior to utilizing your service I did some back up reseach on your company, and have also documeted your correspondance with W3Com when you yourself were requesting information regarding the workings of interent technology. I can quite easily test the ftp program on the free ISP service which I shall do immediatly which should qualify that my Ftp client does work. As per all other support tickets it was in fact your own lack of knowledge that held many things up...and has also done so until now...which I gather by canceling the service...this perhaps is the only thing that you have done which will save me time and effort So cheers...
Wassim Metallaoui Submitted: 10/21/2004 12:14:08 am
Time between event: 10 mins Hi Alena, You truly are amazing... good luck in all your future ventures including finding someone to employ you. Your full site backup and hosting account will be deleted in 2 hours; back up is available through your CPanel provided link here: ftp://l@s.com/backup-10.21.2004_01-08-21_lipcrack.tar.gz The download works: we will assist you no further regarding your account. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/21/2004 03:39:39 am
Time between event: 3 hrs 25 mins I have downloaded from this application area, I have not yet accessed the files to determine that it's all there. I don't know how many accounts you have closed in the past, but I have contacted my legal assistant with regards to this matter, and despite your claims of sole discretion, I believe that within a court room you would be required to explain what reasons ...and I'll point out adequate reasons...for denying access to a paying customer, you have. I did not want to close this account...I requested information as to why parts of the service were not opperating ...you have explained that it's a network function from this end...and I have evidence to the contary which shows that my ftp client was reaching the server, but was not gaining access to the files. All my questions are releavnt to the Internet Services you provide as per your agreement.
Wassim Metallaoui Submitted: 10/21/2004 04:01:02 am
Time between event: 21 mins Hello Alena, I'm happy you have the backup file, it's all there since the backup is of every file on server owned by your account name and group. I have never closed an account out like this and I have never lost a customer due to service. The reason was stated above, excessive support tickets for issues not related to service, it's outlined in our agreement what we support and you don't seem to grasp that we have gone above and beyond to assist you and all you do is get steamed and say it ain't so. I will send another ticket with FTP connect, browse, download, delete and upload log with your account for further records. If it makes you feel any better I will continue your service FOR FREE until the end of month... so you get 9 days free, good luck. Thanks, Wassim Metallaoui Server Administrator
current mood:  pissed off (comment on this)
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11:06p
Wassim Metallaoui Submitted: 10/21/2004 04:02:39 am
Time between event: 1 min SmartFTP v1.0.982.36 Resolving host name ftp.lipcrack.com... Connecting to (ftp.lipcrack.com) -> IP: 216.22.10.161 PORT: 21 Connected to (ftp.lipcrack.com) -> Time = 70ms Socket connected waiting for login sequence. 220-This computer system is for authorized users only. Individuals using this system without authority or in excess of their authority are subject to having all their activities on this system monitored and recorded or examined by any authorized person, including law enforcement, as system personnel deem appropriate. In the course of monitoring individuals improperly using the system or in the course of system maintenance, the activities of authorized users may also be monitored and recorded. Any material so recorded may be disclosed as appropriate. Anyone using this system consents to these terms. 220 ProFTPD 1.2.9 Server (ProFTPD) [cpanel10.kmetdns.com] USER lipcrack 331 Password required for lipcrack. PASS (hidden) 230 User lipcrack logged in. SYST 215 UNIX Type: L8 FEAT 211-Features: MDTM REST STREAM SIZE AUTH TLS PBSZ PROT 211 End PWD 257 "/" is current directory. TYPE A 200 Type set to A PASV 227 Entering Passive Mode (216,22,10,161,238,18). Opening data connection IP: 216,22,10,161,238,18 PORT: 60946. LIST -aL 150 Opening ASCII mode data connection for file list 1827 bytes received successfully. (1.78 KB/s) (00:00:01). 226 Transfer complete. CWD /public_html/ 250 CWD command successful. PWD 257 "/public_html" is current directory. PASV 227 Entering Passive Mode (216,22,10,161,238,28). Opening data connection IP: 216,22,10,161,238,28 PORT: 60956. LIST -aL 150 Opening ASCII mode data connection for file list 21721 bytes received successfully. (21.21 KB/s) (00:00:01). 226 Transfer complete. TYPE I 200 Type set to I PASV 227 Entering Passive Mode (216,22,10,161,128,108). Opening data connection IP: 216,22,10,161,128,108 PORT: 32876. RETR acousttring.gif 150 Opening BINARY mode data connection for acousttring.gif (8793 bytes) 8793 bytes received successfully. (8.59 KB/s) (00:00:01). 226 Transfer complete. DELE acousttring.gif 250 DELE command successful. PASV 227 Entering Passive Mode (216,22,10,161,128,139). Opening data connection IP: 216,22,10,161,128,139 PORT: 32907. STOR acousttring.gif 150 Opening BINARY mode data connection for acousttring.gif 8793 bytes sent successfully. (8.59 KB/s) (00:00:01). 226 Transfer complete. TYPE A 200 Type set to A PASV 227 Entering Passive Mode (216,22,10,161,128,146). Opening data connection IP: 216,22,10,161,128,146 PORT: 32914. LIST -aL 150 Opening ASCII mode data connection for file list 21721 bytes received successfully. (21.21 KB/s) (00:00:01). 226 Transfer complete.
Wassim Metallaoui Submitted: 10/21/2004 04:03:07 am
Time between event: 0 mins *** CuteFTP Pro 3.0 - build Nov 4 2002 *** STATUS:> Getting listing ""... STATUS:> Resolving host name ftp.lipcrack.com... STATUS:> Host name ftp.lipcrack.com resolved: ip = 216.22.10.161. STATUS:> Connecting to ftp server ftp.lipcrack.com:21 (ip = 216.22.10.161)... STATUS:> Socket connected. Waiting for welcome message... 220-This computer system is for authorized users only. Individuals using this system without authority or in excess of their authority are subject to having all their activities on this system monitored and recorded or examined by any authorized person, including law enforcement, as system personnel deem appropriate. In the course of monitoring individuals improperly using the system or in the course of system maintenance, the activities of authorized users may also be monitored and recorded. Any material so recorded may be disclosed as appropriate. Anyone using this system consents to these terms. 220 ProFTPD 1.2.9 Server (ProFTPD) [.com] STATUS:> Connected. Authenticating... COMMAND:> USER lipcrack 331 Password required for lipcrack. COMMAND:> PASS ***** 230 User lipcrack logged in. STATUS:> Login successful. COMMAND:> PWD 257 "/" is current directory. STATUS:> Home directory: / COMMAND:> FEAT 211-Features: MDTM REST STREAM SIZE AUTH TLS PBSZ PROT 211 End STATUS:> This site supports features. STATUS:> This site supports SIZE. STATUS:> This site can resume broken downloads. COMMAND:> REST 0 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer COMMAND:> PORT 192,168,0,3,13,154 200 PORT command successful COMMAND:> LIST 150 Opening ASCII mode data connection for file list 226 Transfer complete. STATUS:> Transfer complete. STATUS:> Getting listing "/public_html"... COMMAND:> CWD /public_html 250 CWD command successful. STATUS:> PWD skipped. Current dir: "/public_html". COMMAND:> PORT 192,168,0,3,13,155 200 PORT command successful COMMAND:> LIST 150 Opening ASCII mode data connection for file list 226 Transfer complete. STATUS:> Transfer complete. NOTE:> New transfer created for "acidlab.jpg" <16> STATUS:> Transferring file "/public_html/acidlab.jpg"... COMMAND:> TYPE I 200 Type set to I COMMAND:> PORT 192,168,0,3,13,156 200 PORT command successful COMMAND:> RETR acidlab.jpg 150 Opening BINARY mode data connection for acidlab.jpg (68868 bytes) 226 Transfer complete. STATUS:> Transfer complete. COMMAND:> DELE acidlab.jpg 250 DELE command successful. STATUS:> Getting listing "/public_html"... COMMAND:> TYPE A 200 Type set to A COMMAND:> PORT 192,168,0,3,13,157 200 PORT command successful COMMAND:> LIST 150 Opening ASCII mode data connection for file list 226 Transfer complete. STATUS:> Transfer complete. NOTE:> New transfer created for "C:Documents and SettingsAdministratorDesktopacidlab.jpg" <17> STATUS:> Transferring file "/public_html/acidlab.jpg"... STATUS:> Checking directory existence: "/public_html". STATUS:> Remote directory already exists: "/public_html". STATUS:> Getting file information from latest listing ("/public_html/acidlab.jpg"). COMMAND:> TYPE I 200 Type set to I COMMAND:> PORT 192,168,0,3,13,158 200 PORT command successful COMMAND:> STOR acidlab.jpg 150 Opening BINARY mode data connection for acidlab.jpg 226 Transfer complete. COMMAND:> MDTM 20040506090200 acidlab.jpg 550 20040506090200: No such file or directory STATUS:> Requested action not taken (e.g., file or directory not found, no access). STATUS:> File modification time is not set. STATUS:> Transfer complete. STATUS:> Getting listing "/public_html"... COMMAND:> TYPE A 200 Type set to A COMMAND:> PORT 192,168,0,3,13,159 200 PORT command successful COMMAND:> LIST 150 Opening ASCII mode data connection for file list 226 Transfer complete. STATUS:> Transfer complete.
Wassim Metallaoui Submitted: 10/21/2004 04:07:55 am
Time between event: 4 mins Also, here is a DOS ftp log on a Windows 2000 Professional machine: Microsoft Windows 2000 [Version 5.00.2195] (C) Copyright 1985-2000 Microsoft Corp. C:Documents and SettingsAdministrator>ftp ftp.lipcrack.com Connected to ftp.lipcrack.com. 220-This computer system is for authorized users only. Individuals using this system without authority or in excess of their authority are subject to having all their activities on this system monitored and recorded or examined by any authorized person, including law enforcement, as system personnel deem appropriate. In the course of monitoring individuals improperly using the system or in the course of system maintenance, the activities of authorized users may also be monitored and recorded. Any material so recorded may be disclosed as appropriate. Anyone using this system consents to these terms. 220 ProFTPD 1.2.9 Server (ProFTPD) [ns.com] User (ftp.lipcrack.com:(none)): lipcrack 331 Password required for lipcrack. Password: 230 User lipcrack logged in. ftp> dir 200 PORT command successful 150 Opening ASCII mode data connection for file list -rw------- 1 lipcrack lipcrack 34784558 Oct 21 05:10 backup-10.21.2004_01-08-2 1_lipcrack.tar.gz drwxr-xr-x 4 lipcrack lipcrack 1024 May 6 04:04 cpanel3-skel drwxr-xr-x 6 lipcrack lipcrack 1024 May 6 07:21 rwxr-x--- 3 lipcrack mail 1024 May 23 18:02 etc drwxrwx--- 11 lipcrack mail 1024 Oct 21 09:03 mail drwxr-xr-x 3 lipcrack lipcrack 1024 May 6 03:50 public_ftp drwxr-x--- 16 lipcrack 99 7168 Oct 21 09:02 public_html drwx------ 7 lipcrack lipcrack 1024 Jun 16 09:25 tmp lrwxrwxrwx 1 lipcrack lipcrack 11 May 6 03:50 www -> public_html 226 Transfer complete. ftp: 630 bytes received in 0.02Seconds 31.50Kbytes/sec. ftp> bye 221 Goodbye. C:Documents and SettingsAdministrator>
Wassim Metallaoui Submitted: 10/21/2004 04:08:28 am
Time between event: 0 mins Here is a log from server C which is running Linux: root@cpanel10 [~]# ftp ftp.lipcrack.com Connected to ftp.lipcrack.com (216.22.10.161). 220-This computer system is for authorized users only. Individuals using this system without authority or in excess of their authority are subject to having all their activities on this system monitored and recorded or examined by any authorized person, including law enforcement, as system personnel deem appropriate. In the course of monitoring individuals improperly using the system or in the course of system maintenance, the activities of authorized users may also be monitored and recorded. Any material so recorded may be disclosed as appropriate. Anyone using this system consents to these terms. 220 ProFTPD 1.2.9 Server (ProFTPD) [com] Name (ftp.lipcrack.com:kmethost): lipcrack 331 Password required for lipcrack. Password: 230 User lipcrack logged in. Remote system type is UNIX. Using binary mode to transfer files. ftp> dir 227 Entering Passive Mode (216,22,10,161,132,28). 150 Opening ASCII mode data connection for file list -rw------- 1 lipcrack lipcrack 34784558 Oct 21 05:10 backup-10.21.2004_01-08-21_lipcrack.tar.gz drwxr-xr-x 4 lipcrack lipcrack 1024 May 6 04:04 cpanel3-skel drwxr-xr-x 6 lipcrack lipcrack 1024 May 6 07:21 cpanelbranding drwxr-x--- 3 lipcrack mail 1024 May 23 18:02 etc drwxrwx--- 11 lipcrack mail 1024 Oct 21 09:07 mail drwxr-xr-x 3 lipcrack lipcrack 1024 May 6 03:50 public_ftp drwxr-x--- 16 lipcrack 99 7168 Oct 21 09:02 public_html drwx------ 7 lipcrack lipcrack 1024 Jun 16 09:25 tmp lrwxrwxrwx 1 lipcrack lipcrack 11 May 6 03:50 www -> public_html 226 Transfer complete. ftp> bye 221 Goodbye. root@cpanel10 [~]#
Wassim Metallaoui Submitted: 10/21/2004 04:11:40 am
Time between event: 3 mins Here is a log from server CPanel20 running Linux which is located hundreds of miles away from CPanel10: bash-2.05a$ ftp ftp.lipcrack.com Connected to ftp.lipcrack.com (216.22.10.161). 220-This computer system is for authorized users only. Individuals using this system without authority or in excess of their authority are subject to having all their activities on this system monitored and recorded or examined by any authorized person, including law enforcement, as system personnel deem appropriate. In the course of monitoring individuals improperly using the system or in the course of system maintenance, the activities of authorized users may also be monitored and recorded. Any material so recorded may be disclosed as appropriate. Anyone using this system consents to these terms. 220 ProFTPD 1.2.9 Server (ProFTPD) [cpanel10.kmetdns.com] Name (ftp.lipcrack): lipcrack 331 Password required for lipcrack. Password: 230 User lipcrack logged in. Remote system type is UNIX. Using binary mode to transfer files. ftp> dir 227 Entering Passive Mode (216,22,10,161,132,213). 150 Opening ASCII mode data connection for file list -rw------- 1 lipcrack lipcrack 34784558 Oct 21 05:10 backup-10.21.2004_01-08-21_lipcrack.tar.gz drwxr-xr-x 4 lipcrack lipcrack 1024 May 6 04:04 cpanel3-skel drwxr-xr-x 6 lipcrack lipcrack 1024 May 6 07:21 cpanelbranding drwxr-x--- 3 lipcrack mail 1024 May 23 18:02 etc drwxrwx--- 11 lipcrack mail 1024 Oct 21 09:08 mail drwxr-xr-x 3 lipcrack lipcrack 1024 May 6 03:50 public_ftp drwxr-x--- 16 lipcrack 99 7168 Oct 21 09:02 public_html drwx------ 7 lipcrack lipcrack 1024 Jun 16 09:25 tmp lrwxrwxrwx 1 lipcrack lipcrack 11 May 6 03:50 www -> public_html 226 Transfer complete. ftp> bye 221 Goodbye. bash-2.05a$
Wassim Metallaoui Submitted: 10/21/2004 02:48:29 pm
Time between event: 5 hrs 25 mins Hello Alena, I apologize for the difficulties you might be having. It's actually 30 days free since billing gave you this months fee back. We are still going to cancel your account. Good luck in finding another host. Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/24/2004 12:44:47 am
Time between event: 57 hrs 56 mins Fine...I've also taken a copy of all correspondance including your updates due to security issues...which is again evidence that your own systems in place are not adequate as yet. And as per your own documents up above you have acutally provided a different password to access the ftp area, which you have only just provided, and I'm sure, you can change this password whenever you choose.. Despite the fact that you have provided all the log's, that does not prove that the ftp is availabe to oversea's accounts trying to access. All you have shown is that your sytem works for those individuals residing on your side of the world. I would like details for correspondance once the account is closed as obviously without #### access I will be unable to have access to email and I have no doubt that I will be instigating legal action, as I am now going to suffer a loss, as I doubt I will find a service provider with these charges, and the reasons you have provided for discontinuing my account are not satisfactory. I of course am not interested in suffering the loss of the additional charges...so enjoy what you think you have to do, because it seem's you are not prepared to as we would say in Australia..."Take some shit when you fuck things up"...In fact you're probably some little daddies boy, that still sucking some major ass to climb the corperate tower...
Wassim Metallaoui Submitted: 10/24/2004 02:19:25 am
Time between event: 1 hr 34 mins Hello Alena, Security updates are a normal thing... if we didn't do them we would have issues. You can read more about them from the developers of #### (http://www..com/) and (http://www..net/). The password I provided to you is the one in your welcome email available via this account center. If you check your original email you'll see that it probably is the same. The only time that would change is if you change your account center login (where the password comes from)... but since it logs into FTP we can safely assume you never have. This is a WORLD WIDE WEB... an international ip address is the same as a local to our servers. The month-to-month agreement with us for hosting will still cancel on November 1st, 2004. Good luck and note that any legal issues will only be accepted via the mailing address provided below; otherwise, for technical issues resulting from service use the account center help desk.
ATTN: Legal P.O. Box 701022 Tulsa, OK 74170 USA
Thanks, Wassim Metallaoui Server Administrator
Alena Housego Submitted: 10/26/2004 10:13:47 am
Time between event: 55 hrs 54 mins
Notes that they didn't include from their service agreement
@@@@Hosting's Commitment to Our Clients Our aim is to offer friendly technical support and assistance, and make publishing, maintaining, and using your web site a rewarding and enjoyable experience. We only regret that our commitment to all of our customers, and the complexities of publishing on the web, do not allow us the time or the resources to offer unlimited computer technical support in areas not directly related to accessing and using your web hosting account. You know I noticed you missed this section of your customer support conditions...I would have thought accessing ftp for uploading and downloading of files would fall in the category of technical support...and by the way...exactly how are you going to explain the record log I have that details logging in by ftp but, denied access for downloading of files???
Wassim Metallaoui Submitted: 10/26/2004 10:23:32 am
Time between event: 9 mins Hello Alena, FTP works... the problem is with your FTP client, computer, connection, etc... which we do not support. The rest is for me to explain to the judge and not you. Good day, Wassim Metallaoui Server Administrator
So now that you've read that and more than likley are completly confused by a number of things...well here the interesting thing. You see you may remember I bought an MP3 player with mum and dad's birthday money, well funny thing is when I uploaded the software for it...and before I'd mentioned anything of this to Wassim Metallaoui, it actually installed one of the file updates that was required to make the Smart FTP programme opperate. I noticed this when I installed the program, so it gave me time to test the site for access before it was removed. Now...if you have a moment to read...well what comes next is the transcripts from the ftp program.. And to work out what's going on here, you'll need to be aware that I tried both passwords given to me, the original one I connected with and the additional one supplied by Wassim....notice the ice*** and ice****. Which sure I should make it a little more difficult to crack...but why would you crack and Ice account other than to get an Iceexplosion.
I have left out a couple of other transcripts...re : changes of passwords...
SmartFTP v1.0.982.36
Resolving host name lipcrack.com...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 363ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) []
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
530 Login incorrect.
Cannot login waiting to retry (30s)...
Continue to login attempt 2...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 350ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) []
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
530 Login incorrect.
Cannot login waiting to retry (30s)...
Continue to login attempt 3...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 333ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) [
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
530 Login incorrect.
Cannot login waiting to retry (30s)...
Continue to login attempt 4...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 329ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) [
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
530 Login incorrect.
Cannot login waiting to retry (30s)...
SmartFTP v1.0.982.36
Resolving host name lipcrack.com...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 345ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) [216.22.10.161]
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
230 User lipcrack logged in.
SYST
215 UNIX Type: L8
FEAT
211-Features:
MDTM
REST STREAM
SIZE
AUTH TLS
PBSZ
PROT
211 End
PWD
257 "/" is current directory.
TYPE A
200 Type set to A
PASV
227 Entering Passive Mode ().
Opening data connection IP: PORT: 58097.
LIST -aL
150 Opening ASCII mode data connection for file list
1827 bytes received successfully. (1.78 KB/s) (00:00:01).
226 Transfer complete.
SmartFTP v1.0.982.36
Resolving host name lipcrack.com...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 345ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) []
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
230 User lipcrack logged in.
SYST
215 UNIX Type: L8
FEAT
211-Features:
MDTM
REST STREAM
SIZE
AUTH TLS
PBSZ
PROT
211 End
PWD
257 "/" is current directory.
TYPE A
200 Type set to A
PASV
227 Entering Passive Mode ().
Opening data connection IP: PORT: 58097.
LIST -aL
150 Opening ASCII mode data connection for file list
1827 bytes received successfully. (1.78 KB/s) (00:00:01).
226 Transfer complete.
NOOP
200 NOOP command successful
NOOP
200 NOOP command successful
CWD /public_html/
250 CWD command successful
PWD
257 "/public_html" is current directory.
PASV
227 Entering Passive Mode ().
Opening data connection IP: PORT: 58322.
LIST -aL
150 Opening ASCII mode data connection for file list
21721 bytes received successfully. (10.61 KB/s) (00:00:02).
226 Transfer complete.
NOOP
200 NOOP command successful
NOOP
200 NOOP command successful
PASV
227 Entering Passive Mode ().
Opening data connection IP: 23 PORT: 58647.
RETR Angryex.htm
150 Opening ASCII mode data connection for Angryex.htm (32759 bytes)
Access is denied.
NOOP
So as can plainly be seen from the last six lines of text, although I had access to enter using the ftp....it is plain to see that access to the files was denied.
Using ice**** Password
SmartFTP v1.0.982.36
Resolving host name lipcrack.com...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 356ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) []
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
530 Login incorrect.
Cannot login waiting to retry (30s)...
Using Ice***
SmartFTP v1.0.982.36
Resolving host name lipcrack.com...
Connecting to (lipcrack.com) -> IP: PORT: 21
Connected to (lipcrack.com) -> Time = 356ms
Socket connected waiting for login sequence.
220-This computer system is for authorized users only. Individuals using this
system without authority or in excess of their authority are subject to
having all their activities on this system monitored and recorded or
examined by any authorized person, including law enforcement, as system
personnel deem appropriate. In the course of monitoring individuals
improperly using the system or in the course of system maintenance, the
activities of authorized users may also be monitored and recorded. Any
material so recorded may be disclosed as appropriate. Anyone using this
system consents to these terms.
220 ProFTPD 1.2.10 Server (ProFTPD) []
USER lipcrack
331 Password required for lipcrack.
PASS (hidden)
230 User lipcrack logged in.
SYST
215 UNIX Type: L8
FEAT
211-Features:
MDTM
REST STREAM
SIZE
AUTH TLS
PBSZ
PROT
211 End
PWD
257 "/" is current directory.
TYPE A
200 Type set to A
PASV
227 Entering Passive Mode ().
Opening data connection IP: PORT: 59498.
LIST -aL
150 Opening ASCII mode data connection for file list
1827 bytes received successfully. (1.78 KB/s) (00:00:01).
226 Transfer complete.
NOOP
200 NOOP command successful
NOOP
200 NOOP command successful
So following that here's just a small example of what happens when you put a bunch of programs and files on your Server without first testing them for secuirty leaks, which is why I stopped using the programs and pointed it out to them when I connected five months ago...however it took them five months to work it out themselves...so personally they can piss off..
Lipcrack Rule The Super Highway....and all these lame ass, piss weak mother fuckers can do, is disconnect us from their service when we work out what a bunch of mambie pabie lame ass Hosting Services they really are.
10/25/2004 02:35 AM
- The latest stable release of server wide virus scanner ClamAV is currently being installed; no downtime is expected.
10/25/2004 02:13 AM
- Emergency router maintenance is occurring right now, estimated time to completion is 5 minutes.
10/24/2004 07:21 PM
- At approximately 4a.m. CST today CPanel re-compiled PHP to version 4.1.2 causing many PHP-enabled sites requiring a higher version to fail.
The issue has been reported to CPanel developers and a temporary solution was put into place around 12:45p.m. CST.
At approximately 9p.m. CST today we will re-compile Apache/PHP to apply a permanent fix. Downtime, if any, will be less than 10 minutes; apologies for the inconvenience this might cause.
10/22/2004 06:58 AM
- All servers have been updated to the latest STABLE CPanel build due to security related issues:
cPanel 9.9.8-S6
10/20/2004 04:17 AM
- Description of Maintenance: Core router maintenance to remain up-to-date on security issues, and to provide improved resilience and better port scalability for our customers.
Dates of Maintenance: Saturday October 23, 2004
Window of Maintenance: 2:00 AM - 2:15 AM CST
Actual (if any) Down Time: Up to 15 minutes
Affected Service Types: Small pockets of IP network traffic unavailability may occur during this period as routing equipment is being updated.
10/20/2004 04:15 AM
- We are now running Apache 1.3.31 with the MOD_SSL security patch and PHP 4.3.9.
current mood: pissed off (comment on this)
|
11:10p
10/20/2004 04:15 AM
- We are now running Apache 1.3.31 with the MOD_SSL security patch and PHP 4.3.9.
10/20/2004 01:59 AM
- Apache and PHP are being updated right now to fix some security holes; downtime should be less than 10 minutes.
10/19/2004 06:57 PM
- We are currently experiencing network issues; we are working as quickly as possible to resolve this incident.
10/19/2004 02:49 PM
- Removed unused features due to lack of updates and security holes. Current installs of these programs will not be affected. The follow icons have been removed:
- Network Tools
- Angora Shopping Cart
- Interchange Shopping Cart
- PHP Chat Rooms
Welcome to your Account Center!
So if you had a little trouble reading through that and working out what this weeks answer was....well you could have made a guess and at least scored some Crack.....however...for those of you smart enough to work out when I'm in a huge shit...well it probably was kind of obvious. Also for real Crackers I've left a small clue that if you wanted to track this dick wit down, well its not that difficult.
Other than that, well be making sure our new host is accessible because according to most of these providers service conditions, sure they'll host your site on their serivce, but that's it, hosting does not mean that it is going to be accessible for access from any internet location around the world...all it means is your files are located on a server somewhere...and that is something you should be aware of...and considering our new host has two file locations for the Lipcrack site...well it's time to make sure that our cyber space is launched in full effect.
And I'm sure there's a few of you that are thinking I'm being a little unkind, but tell me this, you pay someone to fix your breaks and they forget to apply a bolt so that you go spining out of control on a wet road....think how you'd react...a few "f" words, is not without cause...
In conclusion
> Do you block any IP addresses from access to your
> servers ??
>
> Not right now; we haven't had any reason too.
>
> And what religious denomination or ethnic descent
> are
> the owners of your business enterprise.??
>
> Christian.
>
> I recognise that these might be unusual questions,
> but
> given the practices of some international Business
> concerns they are appropriate for determining if
> your organization will
> be suitable to host my site, along with my
> customers.
>
> I understand :)
current mood:  annoyed (comment on this)
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11:13p
11:04 pm
Like I said...or did I ...I probably should have...its like kid's you double the number you double the problems ...real estate property's probably much the same...and the amount of staff on your team would be another good comparison...basically the more you have of something ....the more problems you have....which is why considering I know this valuable piece of information....why the hell did I open another blurty journal. It's like waving a flag over your head and saying....come and get me...I'm ready for the next problem.....problems....problems...problems....Do you think we'd be better off without a Systems Administrator...well I think so...he obviously thought this about me...so get ready for it....the long read for this week will provide some insight to last week's answer...again...I'm giving you a little opportunity to change your answer given the following information...
The correct answers and scoring system will be provided soon...but for the time being I need a rest from these kind of headaches...so I'm finally going to sit down and watch the final Matrix...which will probably be just a re:run of my own life..which should be good, maybe this guy can give me a few tips on avoiding Agents...for whatever cause..
PS the following is not spell checked because it would have a fit...and its going to take a few posts to get it all down, so you'll have to be able to read backwards...starting from the first post posted at 11:04...man it sound's like were a Satanist band...who know's we could be ...lol..
current mood:  mischievous (comment on this)
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