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Below are 20 journal entries, after skipping by the 20 most recent ones recorded in companyphoneservices' Blurty:

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    Tuesday, April 17th, 2012
    4:07 pm
    PBX explained
    While searching for phone systems that you can use for your company phone, you might come across service providers offering PBX packages. But before you sign up for one, a quick explanation might be helpful in understanding what such a system can do for your company phone.

    A PBX, also known as a private branch exchange, is a switching station that routes, transfers and actively manages calls into and within a system of telephones. This setup is utilised most often in hotels and inns or huge offices.

    Advanced setup
    For a more complex system, additional functions might be added. The switch may possibly be programmed to enable only particular devices to answer outside calls. When the set devices could not answer the call towards the company phone, then the call will be transferred to the next set of devices specified within the exchange’s programming.

    Standard setup
    A basic setup for such a system is a single phone which may be accessed and utilized by numerous phones. An incoming call from outside the system is routed and answered by the designated unit. This call can then be transferred to another device in the system depending on where the call must be routed. As soon as the call has been transferred, it may be possible to keep the outside line open to accept more calls.

    Devices inside the system can also make contact with one another without keeping the outside line busy. The phones within the network may call one another by means of 3 to four number combinations. Calls originating from external locations may contact particular devices in the network if they know the extension number of the department or telephone they want to contact.

    Subscribing
    Conventional telephone switches can generally be availed from your local phone company. In the event you subscribe to their services, they're going to install a proprietary system within your space, which normally requires the switch itself, which might be another, more complex phone, or a whole switchboard that has to be operated at all times. The devices within the system will then be installed within the various places you'd designated using telephone wiring. You'll have to wait for the phone company to come and install this and teach you how to use it. Depending on your service provider, this could take some time.

    One more option available for all those who wish to have a network installed in their workspace is one making use of VoIP or Voice over Internet Protocol. Rather than a physical switchboard or a telephone-type unit to handle the call management, VoIP technology utilizes the versatility of the internet and the computing power of your PCs. That said, it is important to keep in mind that such a system is dependent on power and the stability of your internet connection to operate.

    Any enterprise will benefit from a branch exchange because it maximizes the potential a single telephone line can offer you. Deciding whether you would like a PBX from a local telephone company or a VoIP firm could be your next big decision.
    Saturday, April 14th, 2012
    2:40 pm
    A Quick Look at Getting a VoIP Company Phone for Small Corporations
    Having a small business, you usually look for cost-effective means for your operations and having a VoIP PBX might be a big help.

    What exactly is a VoIP company phone?

    VoIP , or Voice over Internet Protocol, allows the transfer of voice signals over the internet. It works alongside a Virtual or Cloud PBX system which makes it a perfect company phone. A business VoIP utilizes the existing Internet connection of a business workplace or establishment. The broadband connection is employed to transmit the voice just like how the conventional telephone networks transmit voice. What makes VoIP phones different is that it does not only send voice signals, but other data too.

    Compared to the traditional telephone systems, VoIP appears to be less expensive, especially when utilised for long distance calls. The VoIP handsets do have the same number as landlines, the difference is it could make or obtain calls from any place without long distance charges. In this way, the users remain connected to their office phones anyplace they are, as long as they have their computer and Internet connection.

    How you can set up a VoIP Company Phone?

    For some small business owners, obtaining and installing a VoIP telephone may seem challenging. But on the contrary, installing a VoIP phone is as easy as making a call for your chosen VoIP provider. You also do not need to purchase expensive equipment. All you will need is an Internet connection, personal computer, and existing telephone network; the rest will be taken care of by the service provider. It's so easy and cheap that even small businesses can avail of it.

    The VoIP system may use a traditional telephone, even though you'll find dedicated VoIP broadband telephone systems. With regards to the operation, VoIP operates and functions just like the conventional system. The callers dial the number the same with a traditional phone and they will not even notice the difference. The exact same thing works for outgoing calls.

    What are the benefits and downsides of VoIP?

    Apart from its price efficiency and ease of use, a significant benefit of VoIP phones over traditional ones is that it can work on many devices. You'll be able to connect it your computer system, laptop, as well as smart phones, virtually anything that could access the net. This enables small company owners and staff the mobility they need to work anytime and anywhere they want.

    Looking at the other end, there are also limitations and downsides to a VoIP phone. A significant concern is its dependence to an Web connection. When it goes down, your telephone service also goes down. There are also situations when the internet connection has lags that will affect call quality, making it slow and even frustrating.

    To beat this, most small business which have hosted VoIP also subscribe to a virtual PBX system. This hosted PBX will instantly reroute the calls to the best available telephone unit or lines in relation to its pre-configured rules. So as soon as the internet connection you are employing is down, the telephone service is still available and can still be utilized. Virtual PBX is offered alongside with VoIP systems, making it affordable and easy to install. It also opens up your small business to a wide selection of modern features like call waiting, call conference, auto-attendant, Internet faxing, and several others

    As a whole, when you put the benefits and downsides side-by-side, it is obvious that the benefits of a VoIP company phone far outweigh its disadvantages. Many experts have even predicted that the landline phone will soon be obsolete and can go to the way of the rotary dial.
    Tuesday, April 10th, 2012
    2:21 pm
    Invest in the Right Company Phone with Business VoIP
    To make your business grow, you must invest in a dependable company phone that will keep you, your personnel and your consumers connected. Modern-day technology has made communication easier, quicker and less expensive. A variety of modes of business transactions are now swifter and more user-friendly. Despite the distance and the location, your communication lines should always be open up and clear.

    The best phone systems are neither expensive nor fancy. For small-to-medium enterprises (SMEs), the best phone systems are reasonably priced, flexible and easy to control. A phone system, no matter how complex, won't be cost efficient and functional if it could not be customized to satisfy the needs of a company. A PBX (Private Branch Exchange) system usually does the trick; with several telephone lines connected to one external line, more personnel could reply to customers in a shorter length of time.

    If you need the best for your business, invest in a VoIP-supported company phone. You can benefit from the following benefits when you go for business VoIP (Voice over Internet Protocol) instead of the traditional landline phone:

    - You can keep your current office phone number.
    With business VoIP, you do not have to apply for a new telephone number because you can keep your current business line.

    - You can rely on free client assistance whenever.
    It is possible to always get in touch with your service provider in the event you or your office staff have queries and concerns concerning the service. Customer support is available 24 hours a day, seven days a week.

    - You can forget set-up fees and subscription contracts.
    Set-up fees and contracts are not required when you subscribe to business VoIP. This gives you the freedom and flexibility to modify and upgrade your phone system anytime.

    - You can link multiple office locations.
    If your company has several workplace locations, this feature will come in quite handy. The VoIP technology can link you, your workers and buyers to different workplace locations in real time. This function also makes it possible for the user to connect to other departments when the line being called couldn't be reached.

    - You can setup an auto-receptionist with multiple virtual extensions.
    Take advantage of of your virtual PBX system by customizing your auto-receptionist greeting. The auto-receptionist will redirect your callers to the specific department they are seeking by giving an extension number directory. Clients will find this helpful especially if they don't have the extension number of the individual or department they would prefer to speak to.

    - You can count on reliable company phone and fax solutions.
    With business VoIP, you're guaranteed dependable phone and fax services. Your company can practice environment-friendly, paperless transactions via Internet fax; no more complicated fax machines, paper jams and expensive toner cartridges!

    - You can integrate mobile or remote employees.
    Distance won't be considered a problem for employees who're not based in the main office. Business VoIP has functions that can connect you to the rest of your employees using your mobile phones. This can also be integrated in virtual PBX systems.

    - You can contact implementation advisors to help you, cost-free.
    Your service provider can send implementation advisors to help you set up your company phone. These advisors will guide you in customizing and utilizing the technological innovation according to appropriate standards and existing guidelines-at absolutely no cost!

    Arm your company best communication tools and business solutions. Increase your productivity, optimize your human resources and widen your client base by investing in the right VoIP-supported company phone.
    Tuesday, April 3rd, 2012
    10:53 am
    The PBX that is right for your business
    When you desire to manage and route all call traffic pertaining to you and your business, then you should consider acquiring a PBX or private branch exchange for your company company phone.

    If you’re interested in acquiring a private branch exchange for your enterprise, you have two choices. You can go for the traditional, landline system or an internet-based, VoIP phone system. A landline provate branch exchange might be acquired from your local telephone company and is the most common type of PBX in the market. A VoIP private branch exchange may be downloaded from a service provider online.

    A private branch exchange is composed of a set of telephony devices connected to a main telephone line through a switchboard. The main function of the switch is to route, transfer and manage incoming calls and all call traffic between the devices inside the system. When you want to maximize the resources of a single telephone line, a private branch exchange provides you with the ability to accept more than one call for a single phone line. You can usually find this company phone system in hotels and huge offices.

    To help you decide between the two types of private branch exchange, here are some points for comparison:

    1. System specifications - a landline system does not need any prior telecommunications infrastructure already in place to function. The telephone company can simply send the equipment and personnel to install your company phone. You might have to wait a few days but you don’t really have to do anything but arrange your workplace and figure out the physical setup. A VoIP system, however, needs the following:

    a. Codecs - for audio file recognition
    b. Speakers, mics and headsets - to replace telephone handsets
    c. IP telephone adapters - you need these if you want to use PSTN phones for your VoIP system
    d. Sound cards - for audio data processing

    2. Costs - in case your IT infrastructure is up to the installation, you don’t need to spend for anything additional for the applications the service provider provides you with. Because you operate using your own gear and internet connection, they could only charge you for their cloud-based computing service. Landline systems, on the other hand, ask for steep installation fees since you procure all the equipment you'll need from them. You have to pay for the use of their dedicated phone lines and the equipment they install. According to how big your system is, you might need to shell out a significant amount of money for your company phone.

    3. Ease of use - if you’re familiar with computers, a VoIP private branch exchange is a lot simpler to utilize than a proprietary switch. Modifying and changing the way your switch and telephone network works is also less complicated on your office PCs than on a complicated switchboard.

    If your enterprise isn’t using any computers or internet connection, then a landline system is the best system for you. When you have good IT infrastructure in your office, then maybe a VoIP PBX will help you save money while allowing you to carry out advanced telephony functions.
    Saturday, March 31st, 2012
    5:11 pm
    A More Affordable Option For Your Company Phone
    A reliable company phone is very important for the top officials of any business down to the field staff. Business firms of any sort require a communication system that's both affordable and effective. This is because a good business is brought about by the use of appropriate telecommunication system that may lead to business success.

    The use of PBX system is a now a current trend for every company. Because of the internet technologies, it is now possible to make use of technologies that only big business companies can afford. This system provides a complete telephone system at a fraction of what the regular telephone system gives. With this affordability, enterprises can make use of the technologies to their advantage.

    The modern day PBX usually requires no extra installation of telephone wires or even extra hardware. This system doesn't need upgrade since it readily makes use of your existing Internet connection. This is its advantage over the conventional phone system. Aside from this, it also consists of several functions that were once pricey. Among these are the caller ID, call forwarding, call waiting, call conferencing, extension lines, corporate directories and others. Another great benefit the system is its ability to make long distance calls at local rates. All these features are provided by a powerful hosted PBX that makes your business operations highly efficient and cost-effective simultaneously.

    A More Powerful Company Phone
    Companies require many factors to function efficiently. Included here is the need for all personnel inside the organization to communicate efficiently with one another. Even the little processes in a day-to-day business operation involve the use of communication among individuals. You can observe it from the corporate level, to management level, down to different departments and lastly to the employee level. The key to success in any business transactions is the level of great communication system that takes place. That is why a effective company phone is really necessary in any organization.

    An effective communication system is really ideal for any business that's tied to paying costly monthly telephone bills. The PBX isn't only for large corporations but also ideal for small and medium-scale business organizations that are just starting out in the market. It may give outstanding performance and state-of-the-art features while keeping your telephone bills low. This is true since it doesn't need any extra telephone lines to function properly. All it demands is a stable Internet connection and you're good to go. In contrast to the regular telephone lines that require your company to register for every single special feature just to be included within your phone service, this system supplies your business with a complete set of telephone service features.

    The modern day phone system available today offers a lot of realistic facilities that were once just a dream of the traditional telephone service providers. A key advantage of the present IP telephony is it does not require massive investments as opposed to what the previous telephone system offers in the olden days. Therefore, this might be the right PBX phone system to address the communication needs of your enterprise.
    Thursday, March 29th, 2012
    12:54 pm
    How to choose between Landline and VoIP PBX?
    A great way to maximize your telephone resources is via a PBX or private branch exchange. A private branch exchange manages call traffic that happens in a network of telephony devices using a switchboard. The switchboard is responsible for routing, transferring and answering most of the calls that come from outside the system. Calls that take place within the system are kept separate by the switch as well, and can be created without occupying the outside line.

    In case you have a single telephone line in your office with numerous extensions, you may be experiencing heavy call traffic and a lot of complaints about missed calls or busy tones. Even if you have a lot of extension lines, as long as there's a single call in operation, you cannot be contacted. A private branch exchange can isolate calls and can be programmed to instantly route incoming communication to the correct device.

    It is possible to avail of two types of private branch exchanges for your company phone:

    1. VoIP system - based on Voice over Internet Protocol technology, this kind utilizes your IT infrastructure as the foundation for your telephone system. Some system requirements need to be in place for you to even start considering using this system, but it provides a wide variety of advantages over the traditional setup.

    2. Landline system - this is the traditional PBX setup, which entails the telephone company installing your switchboard and telephones from the bottom up. The size of your switch is dependent on the size of system you want. You have to specify how your system is going to look like as well as how you want your calls to be answered and routed. Using the switch might take a bit of time to learn, but once everything is in place, your company phone can take all of the calls you need and distribute them to the appropriate devices.

    Let’s evaluate the two based on the following factors:

    1. Monthly fees - landline companies charge you monthly for the exclusive use of phone lines they’ve laid down and the equipment that came together with your subscription. A VoIP-based company phone can only charge you for the service they give in routing your calls through the internet and in to the PSTN network of different landline companies. Since this is the case, you’ll get much lower monthly telephone bills with an internet system.

    2. Ease of use - a switchboard as huge as a dining table may be quite daunting to operate. Because the controls are proprietary, there isn’t a consensus on how these things can be built and programmed. Utilizing the switch might take a little getting used to. If your switch and telephones are found on board your office PCs, you can use the user-friendly GUIs that come with the software program. So long as your employees are acquainted with basic pc functions and have basic technical expertise, any one of your staff can handle and operate the virtual switch.


    The best way for you to find out what PBX is right for your company phone will be to speak to telephone companies and VoIP service providers.
    Tuesday, March 27th, 2012
    6:06 pm
    Get a VoIP PBX And Enjoy Its Advantages
    When you’re a company owner and you’re thinking about your company phone, you want a system that is easy to use, efficient and fits in your budget. Calling your local phone company is one step to take when canvassing and searching for the best telephone service provider. But what you might not be conscious of is the fact that you have a wealth of alternatives beyond your local phone service provider.

    If your existing office setup consists of solid infrastructure, then you may want to make the most of the technology readily accessible to you. Rather than the traditional proprietary landline system that’s usually installed in companies, you might want to try using a VoIP-based PBX system. VoIP, which stands for Voice over Internet Protocol, utilizes the processing power of your office computer systems and the versatility of the internet to create completely functional telephone systems.

    When you do subscribe to a VoIP-based system, you may enjoy the following advantages:

    1. Easy installation and modification - if all of the system specifications are in place (speakers, headphones, sound cards, codecs, etc.), your VoIP service provider just ask you to download their software phones or customers for specific functions and you will be ready to use your new company phone system. If you ever need adjustments carried out to your system, your in-house computer system expert may be able to carry out the changes, and you won’t have to call a guy to come over anymore. Moving and changing office space won’t be as tedious also, because as soon as your computers are all back in place, so is your phone system. If you wish to get a PBX, this might be a huge benefit for you.

    2. Scalability - acquiring new phone functions isn’t hard and can be easily added to whatever telephone network you’ve installed. If some new, exciting technology is suddenly offered, you don’t need to be concerned about system overhauls because the service provider can add the new feature easily.

    3. Lower installation cost - depending on your hardware, you may need to buy sound cards, speakers and headsets for your workplace terminals. In case you already have these peripherals, then you might not have to pay anything extra for your telephone system installation. This is a large difference with proprietary systems which usually have installation charges to cover the labor expenses and physical devices they supply. It is possible to get sophisticated functions like a PBX, fax service and conference calling at a considerably lower price than what landline services offer.

    4. Lower monthly costs - since the service uses the internet, you don’t have to pay for the use of hard telephone lines. This reduces the cost of monthly services and ultimately lowers your monthly telephone bill.

    You might still be on the hedge about acquiring a VoIP system, but what’s about service providers for this kind of phone system is that they provide free trials on some of their packages. If you are interested but not quite convinced, then perhaps availing of their free trials for your company phone is a great idea.
    Saturday, March 24th, 2012
    2:06 pm
    VoIP PBX For Your Business Success
    As your company expands and changes, so does your need to get a good company phone system. A single phone line isn’t adequate to manage the volume of calls that you receive and send during the day, and your growing quantity of employees should have some way to communicate with each other without having to get up from their desks.

    A good option to consider in this situation will be a PBX or private branch exchange. This is a telephone system that includes a switchboard that routes and transfer calls to and within a network of devices. It has the capability to maximize the resources a single or a small quantity of telephone lines have.

    Typically found in hotels and big firms, it's a wonderful alternative to subscribing to several telephone lines all at once.

    To get a private branch exchange, you can either:

    1. contact a VoIP service provider to set a system up on your office computer network or,

    2. call your local telephone company and ask them to install a proprietary system.

    Keep in mind that although the two kinds of systems let you do the same thing, they’re completely different in how they function and in a lot of other areas. Some of these areas are:

    • Installation fees - a proprietary system costs more to install than a VoIP-based network. A landline system shall need to be setup from scratch, with devices and telephone cables from the specific phone company you hired. VoIP systems may not need any additional fees during installation, depending on your existing IT infrastructure.

    • Monthly dues - because you don’t use a proprietary hardware from the telephone company, internet-based systems are considerably less expensive than landline networks.

    • Dependencies - if your private branch exchange is on your pc, the former can only be as good as your IT infrastructure. Your internet connection must be fast and stable, and your computer systems should be working smoothly and have the most up-to-date components. You will also need electricity. If you opted for a landline system, it
    usually works even when there's not power.

    • Modifications and maintenance - your PBX would have to be reinstalled each time you need to change or move offices if you subscribed to a proprietary system. Online systems, however only need you to get your computer systems set up.

    • Area - because a VoIP system works on-line, it is possible to have a private branch exchange spread over the country and still using only the same few phone lines. Landline systems need to be grounded in a fixed area, usually just within your office.

    • Scalability - new technology to your proprietary switchboard might need a replacement or a serious hardware upgrade. Internet-based systems only typically require a quick update, an account creation or another download to add new features and functions to your switching system.

    You'll find a good deal of other advantages and disadvantages between on-line and landline private branch exchange systems. Keep the needs of your company in mind and you’re certain to subscribe to the appropriate company phone system.
    Thursday, March 22nd, 2012
    10:12 am
    Succeed in Business with a Virtual PBX
    A virtual PBX or private branch exchange is a switching station that routes and manages calls by way of a switchboard program found on a network of devices. A virtual private branch exchange doesn’t need actual telephone units to function. Instead, it makes use of your computer systems and an internet connection to make your company phone system.

    Unlike a proprietary private branch exchange, you cannot basically contact a service provider and ask them to install such a sophisticated telephone system at your office. Just like any PC-based system, there are system requirements. These requirements may consist of the following:

    1. Speakers - if you'd like to conduct meetings with people via phone, investing in a set of speakers for your company phone may be a good notion.

    2. IP phone adapters - a virtual PBX is designed to be versatile and functional. If you have existing telephone units and desire to use them for your private branch exchange, you could possibly connect them to your computer systems utilizing special adapters. It is possible to still use your headsets and mics, but also choose a PSTN telephone provided that it’s connected with the right adapter.

    3. Sound cards - your computers should be able to process large amounts of audio data. Sound cards will support your company phone achieve this.

    4. Mics and headsets - these will replace the standard telephone’s handset. Call centers that use VoIP or Voice over Internet Protocol use a headset for each pc terminal rather than a telephone.

    5. Codecs - these are special programs that permit your Pc to recognize different types of audio file formats.

    6. Stable world wide web connection - your virtual private branch exchange is only as great as your gear and internet connection. In case your hardware and internet service are poor, then you can expect poor reception and transmission of audio data. You will not be able to use your company phone to its full potential and get your money’s worth if you don’t ensure your system specifications are in order.

    In case your IT infrastructure has all the components listed above, then you can speak to a VoIP service provider. Because your telephones and switchboard will be found on board your computers, you have a choice as to how you want your telephone system managed.

    One option for your virtual switchboard is always to ask your service provider to host it offsite. When you ask them to do so, your switchboard is hosted on their servers. The service provider is then responsible for managing and performing the telephone functions your private branch exchange needs.

    Another alternative for managing your private branch exchange is having the switching program installed on one of your workplace computers. Should you choose to have the switch installed with you, you might need somebody to operate the switch for the whole working day and keep the personal computer on for as long you need your private branch exchange to function.

    Contact a VoIP service provider on-line so you can determine if a virtual PBX is good for your enterprise or not.
    Tuesday, March 20th, 2012
    11:51 am
    Choosing Between The Two: VoIP VS Landline PBX
    Businesses may be interested in a PBX or private branch exchange as a possible telephone system solution that goes beyond a single phone line with many extensions. Employing a switchboard, it is possible to route and manage incoming and outgoing calls. The devices within the system may communicate with each other too, without compromising the main telephone line, letting the switch accept calls even when a number of the devices are in use.

    At the heart of the private branch exchange is the switch. Depending on the kind of system you would like to employ, you might have a physical switchboard or a virtual switching program installed within your pc.

    Virtual switches are part of internet-based systems. When your company phone is based on the internet, you utilize VoIP or Voice over Internet Protocol. Using the internet along with the processing power of your computers, it is possible to have your telephone system on board your workplace PCs, integrated along with your other business functions and without the hassle of actual phones and cables.

    Proprietary landline systems use physical switches that are dependent on the size and scope of your private branch exchange. If you have a small office or a handful of phones, your switching station could be just like any other telephone unit, albeit with extra functions. When you’re running a hotel or have a big office area, hooking up your whole workplace to a private branch exchange might require a switch as large as a dining table.

    If you’re deciding on which type of private branch exchange is suitable for you and your company, let’s compare the two:

    1. Installation
    A proprietary system is most troublesome throughout the installation and modification procedure. Immediately after calling the telephone company, personnel then arrive to install your PBX from the bottom up with proprietary equipment. Expect a significant investment in this type of system, since you are paying for the use of the telephone company’s exclusive network as well as the gear they’re installing.

    An internet-based telephone system, alternatively, cannot be installed unless you've got the right system specifications. Your computers must have the right hardware including sound cards, mics, speakers, headsets and IP telephone adapters. Your internet connection must also be stable since it serves as the connection to your telephone system. You need to procure all of the system requirements yourself. In case your office pc setup is ready, a simple download and monthly subscription may be all you'll need to get started.

    2. Monthly fees
    Landline company phones cost much more than VoIP-based systems. A VoIP service provider charges you purely for the solutions they offer while proprietary systems have to take into account the equipment they’ve installed and the telephone lines they’ve laid.

    3. Management
    A physical switchboard needs to be manned at all times. It's important to dedicate an employee to transfer and route the calls. A virtual switch needs to be manned as well, but this task could be transferred to the service provider.

    Consider your needs and options carefully before deciding which is right for your company phone.
    Friday, March 16th, 2012
    3:21 pm
    Why you should get a VoIP Service For Your Company Phone
    Whether you already have a thriving business or are just starting your enterprise, a good company phone is important for your success. Your customers, suppliers, employees and contacts should have a way to reach you, and the easiest and most direct way is through a telephone.

    Not all firms have the resources to support numerous landlines or a proprietary PBX (private branch exchange). A single line might be sufficient at the start, but when your company becomes larger, so will your contacts list as well as your telecommunications requirements. You might opt to get another telephone line, but that would mean a minimum of double your phone bill.

    You may want to think about adapting a VoIP or Voice over Internet Protocol system for your company telephone. VoIP services use the versatility of the internet along with the processing power of PCs to make an assortment of telephone systems to suit all types of users.

    Before making a choice as to whether VoIP is viable for your company phone system or not, consider the following:

    • Proprietary landline systems always require maintenance and specialized personnel if you want to add or install a new function or component. VoIP systems generally have a full set of functions included in their packages. The extra services you pay extra for like caller ID, call forwarding, voicemail and such are already included in your subscription.

    • When your enterprise expands, your telephone system has to follow. Adding new phones with a traditional landline system means laying new wire and acquiring new units. You might even have to re-install the whole telephone system if you’re moving offices. VoIP systems typically have no wires, particularly if you are utilizing wireless internet.

    • VoIP systems cost much less than proprietary landline subscriptions. This is because the components required to run the former are needed to be in place before they even accept you as a subscriber. If your business has IT infrastructure, then a VoIP telephone system is feasible.

    • Unlike local phone companies, which typically take some time, equipment and technical personnel to install, you can make use of an internet telephone system instantly. A softphone or a computer software that acts as a phone on your laptop or computer will be sent to you together with your number, and it is possible to use them at once.

    • Both landline and VoIP systems offer viable choices for obtaining a PBX. But a landline switch requires installation and new devices, as if you’re obtaining a new line. Online systems could simply need some configurations and the service provider will handle all of the telephony functions in an off-site place exactly where your PBX is hosted.

    • VoIP technology is scalable. When you want to add softphones or terminals, you can do it yourself just by adding a new personal computer to the network and installing a softphone on it. Exactly the same program can handle any number of branches. Traditional switching systems require additional installation and some technical expertise to function.

    Think about the points mentioned above when thinking about basing your company phone system on VoIP technology.
    Thursday, March 15th, 2012
    10:45 am
    Selecting between a landline and VoIP PBX
    A PBX or private branch exchange is a good phone system for any expanding enterprise. You can effectively manage and route call traffic inside a network of telephony devices to help boost productivity and answer client service requests.

    A private branch exchange is composed of a switchboard plus a set of telephone devices that serve as the branches of the network. The switch or switchboard is responsible formanaging the calls pertaining to the system and accepting calls from outside the network. Basically, the switchboard and the way your company phone is setup allows you to have your own telephone network within your workplace or location. You can call other phones within the network without any extra cost and without compromising the outside line.

    Two kinds of private branch exchange are available in the market for company owners like you who're interested in acquiring one for your growing company. You'll be able to either employ a landline system or a VoIP-based system.

    1. Landline - a proprietary private branch exchange could be acquired from your local telephone company. The system is based on a physical switching station that's installed at your location and attached to the branches of your network. Phone company personnel may take a while to install your system and work around your workplace space depending on the size and complexity of the private branch exchange you want to employ. PSTN phones are employed for the branches and the switchboard itself may be as small as another telephone unit or as large as a dinner table.

    2. VoIP - Voice over Internet Protocol lets you create your private branch exchange on board your office computers. If you’re familiar with IP phones and internet telephony, VoIP lets you use programs that functions as telephones and the switchboard. If your company currently has solid IT infrastructure, then this system might be better for your use.

    Here is a comparison of the two systems to help you better understand what each entails:

    1. Initial investment - a landline PBX costsa sizeable amount when you install it. You have to pay for the phone company personnel, the proprietary equipment, the phone cable, and an advance on a month’s service fee. But you do not have to do anything at installation besides call the phone company, direct the labor men for your specifications and pay them. A VoIP-based private branch exchange, however, needs several system specifications already in place before you can install it. You may need to have sound cards, mics, speakers, headsets, IP telephone adapters and codecs to run the switching program and the software phones.

    2. Monthly costs - a VoIP service is by far a lot cheaper than a landline company phone since you only pay for the VoIP service. The peripherals and internet connection belong to you so VoIP service providers can’t charge you as much as landline companies do.


    Keep in mind that a cheaper VoIP-based company phone is entirely dependent on factors outside the service provider’s scope. A landline PBX, on the other hand, is the responsibility of your telephone company.
    Tuesday, March 13th, 2012
    5:22 pm
    Factors to look at When Searching for a Company Phone
    An expanding enterprise should have a company phone that helps it increase sales and enhance productivity. An effective telephone system is one of the many tools a company owner can use to make a more efficient work environment and better customer service.

    Listed here are some ideas in deciding what type of system and features you may want for your telephone system:

    1. Look into alternative phone systems - a landline telephone is not the only possible system you can have. An alternative to this would be a VoIP-based telephone system. VoIP stands for Voice over Internet Protocol, which is technology that enables you to create your business telephone on board your IT infrastructure. You can use your office computers and internet connection to perform telephony fucntions at lower costs than a landline system.

    2. Consider other great features for small business telephone systems - aside from a PBX, you may wish to try looking at the following phone features:

    a. Tollfree numbers - a special number can boost your sales and be wonderful for advertising your enterprise. It is possible to acquire 800 numbers from both landline and VoIP service providers.
    b. Fax - adding a fax machine to your landline system can expand your avenues for communication widely. You can also opt for a dedicated fax line, attaching a separate phone line for your fax machine. An internet fax system involves using your e mail to fax and is significantly less complicated to utilize than a fax machine.


    3. Evaluate your resrouces - taking stock of what your company currently has is a superb strategy to figure out what it needs. If you’re beginning from scratch, an excellent choice is a landline company phone since all you should do is ask the telephone company to install one.

    However, in case you plan to rely heavily on computers and the internet to run your enterprise, then a VoIP-based phone is better for you. If your workplace computers are equipped with the following, then acquiring a VoIP-based system is better than a landline phone:

    a. Mics, speakers and headsets
    b. IP telephone adapters
    c. Sound cards
    d. Codecs

    4. Consider a PBX instead of extension lines - a private branch exchange allows you to maximize your phone line by routing calls to numerous branches. Unlike an extension that rings at the same time as all other phones connected to the principal line, a PBX can be programmed to transfer the call towards the correct device with out making the entire technique ring. This is also a superb alternative to subscribing to several telephone lines with numerous extensions.

    Each landline and VoIP-based telephone systems can support private branch exchange systems, but call for various hardware. A landline setup consists of a switchboard that is responsible for routing the calls. VoIP service providers use a switching system to permit you to manage calls between your computers.

    The most effective approach to enhance your company phone is usually to evaluate your needs and understand what would benefit your business the most before deciding anything. And lastly, you won't go wrong with PBX.
    Saturday, March 10th, 2012
    12:05 pm
    How to choose the right company phone for your business
    The size of your company generally dictates what sort of company phone system you will need. A good deal of options are available in the market, whether you look in the newspapers, tv or world wide web. You are sure to find something perfect for you, no matter whether you own a little startup business, a medium enterprise, or a large firm.

    But what sort of system is right for you? You can find a lot of packages and deals available, and you need to look at those very carefully. You can choose a proprietary telephone system, or VoIP, better identified as Voice over Internet Protocol. The former is available through local or national telephone companies who offer the devices and wiring for an initial installation fee. Internet based systems, alternatively, are much simpler to install and acquire.

    Small companies are more open to single and simple lines for their operations. But any company would benefit from a system which provides efficient answering, switching, routing, and exchange protocols. PBX or Private Branch Exchange is a system that lets you switch in between phones inside a network, and it would definitely be helpful to any size of business.

    Right here is a look at some factors you need to consider when deciding on a company phone system.

    • Installation
    Contacting the phone company and the process of installing a PBX isn't a thing that happens overnight. The time to accomplish the whole installation is dependent upon the size of the system you would like to install. VoIP setups, however, merely ask you to download software to get started. Devices are simply plugged in to pc ports at your leisure.

    • Equipment
    If you would like an array of devices dedicated to telephony and communication that operate within themselves on lines laid down inside your work space’s infrastructure, then a proprietary method might be the best PBX solution for you. A method based on the internet only demands a Pc along with a trustworthy world wide web connection.

    • Cost
    Between a landline system and a VoIP setup, the latter is much more affordable to install and maintain. This is due to the lack of devices, wiring and technical expertise required to put the system in place.

    • Mobility
    There are numerous VoIP system choices to make business phone functions a lot more mobile and easily transferred. Landlines, however, call for technicians to modify or tweak the system whenever you would like to modify something.

    • Resources
    When there are emergencies or unforeseen circumstances, your telephone lines need to remain open. Landlines are constantly ready so long as the physical line is intact. Online systems don’t function when there's a power outage or your connection is in trouble.

    The size, kind and scope of your operations are essential when thinking about which system to use. Consider the mentioned factors carefully, for investing in a company phone system is an essential part of running a profitable business.
    Thursday, March 8th, 2012
    3:05 pm
    PBX for your Company Phone
    A private branch exchange or PBX is actually a phone system that entails several telephony devices connected to a switchboard. It is possible to find this system in big hotels and office spaces. Basically, a private branch enables calls to be transferred, routed and managed by the switch to the suitable devices in the system. Several telephones may be connected to a single telephone line without ringing every time there's an incoming call.

    If you’re interested in acquiring a private branch exchange for your company phone, you need to take into account what technologies your system will be based on:

    1. VoIP - a newer type of branch exchange is based on Voice over Internet Protocol technology. Utilizing the processing power of your computer systems and your internet connection, VoIP service providers can create solutions for your company phone. In contrast to a proprietary system, however, you should comply with certain system requirements:


    a. Speakers
    b. IP telephone adapters
    c. Codecs
    d. Sound cards
    e. Mics and Headsets

    2. Landline - the conventional PBX uses a physical switchboard and PSTN phones. Depending on the size of the system, your switch could just be a full-featured telephone unit or something as large as a bookshelf. Your local telephone company can install this system for you from the bottom up, but you might need to wait a couple of days before they arrive and a couple of hours for the setup itself.

    Keep in mind that as soon as the branch exchange is in place, modifying or altering the layout of the devices and telephone cables calls for the services of phone company personnel and much inconvenience.

    You must also consider the stability of your office internet connection. An internet-based telephone system is only as good as the internet connection it runs on.

    If you are unsure about which type of system to get for your enterprise, listed here are a few points to consider:

    1. Installation charges - landline systems fetch a hefty price tag, especially during installation. Because you acquire a homogenous system utilizing the phone service provider’s exclusive telephone lines, you must pay for the equipment along with the use of their own infrastructure. VoIP-based systems may not even require installation charges if all your computers are VoIP-ready. A simple download for the switching program and the software phones might be all you need for you to begin using your VoIP branch exchange.

    2. Monthly charges - VoIP systems trump landline setups once more because monthly charges are much lower for internet-based systems. Landline systems charge you for the use of their equipment and exclusive phone lines. VoIP service providers cannot charge you for network use because their system is dependent on your own internet connection.

    3. Scalability - each time you would like to add something for your system like an additional device or perhaps a new function, a landline setup might need major changes. Changing offices also requires a overhaul. IP telephone systems, on the other hand are quite easy to modify and adjust.


    If you'd like a proprietary landline system, you must contact your local phone service provider. A VoIP PBX may be downloaded from various VoIP firms found on the web.
    Tuesday, March 6th, 2012
    5:03 pm
    What to look for when searching for a company phone
    Your company phone is integral in ensuring your business’ success. Customers want to communicate to you face to face, but if this is not possible, the next best thing is via telephone. Hearing an employee of your business on the other line assures your clients that your company exists and can entertain their requests. All that’s left to seal the deal is good customer service.

    When you’ve selected your system you would like to pack it with great features. You may want to consider the following:

    1. Voicemail - you might want to take advantage of an audio messaging service for your phone system. Instead of typing out messages or going via telephone tag the entire day, a way to leave messages when a call fails might be just the thing to increase productivity and communication in your office.

    2. PBX - a private branch exchange is composed of several telephony devices connected to a switchboard. This switch is responsible for routing, transferring and managing call traffic within the system. It is possible to normally find this sort of telephone system in large hotels and offices. A landline PBX requires a physical switchboard while VoIP-based systems use one of your computers as the switch.

    3. Fax - you can either get a fax machine or you can use your email to fax. VoIP service providers let you perform fax functions via an email application. If you want to get a fax machine, you might also want to consider subscribing to one more phone line so you can use a devoted fax line.


    The most effective way to determine what sort of business telephone you'll need would be to check out the choices offered for you personally in the market. Generally, you can choose among two types of system:

    1. Landline - contacting your local phone company gets you a conventional landline system. Installation normally takes a day or two, and entails individuals connecting your company to whatever local phone lines are available. You’re given proprietary equipment to utilize and are billed monthly. You don’t need to do anything except wait for the phone company personnel to come and set your telephone system up.

    2. VoIP-based - VoIP stands for Voice over Internet Protocol, technology which allows you to create phone systems employing your IT infrastructure. If your office currently has computers along with a stable net connection, you may want to think about this setup to cut charges and integrate business functions. Keep in mind that any company phone system that runs on pc hardware and computer software has system specifications. These specifications may be:

    a. Sound cards
    b. Codecs
    c. Speakers
    d. Headsets and Mics
    e. IP telephone adapters


    Apart from the specifications mentioned above, your computers require a stable net connection. If your internet fluctuates or is unreliable, so is your telephone system. This type of phone system is more affordable to install and maintain than a landline setup, but has several system specifications.

    Many other features that you could incorporate into your company phone are tollfree numbers, automatic answering and business function integration.
    5:03 pm
    What to look for when searching for a company phone
    Your company phone is integral in ensuring your business’ success. Customers want to communicate to you face to face, but if this is not possible, the next best thing is via telephone. Hearing an employee of your business on the other line assures your clients that your company exists and can entertain their requests. All that’s left to seal the deal is good customer service.

    When you’ve selected your system you would like to pack it with great features. You may want to consider the following:

    1. Voicemail - you might want to take advantage of an audio messaging service for your phone system. Instead of typing out messages or going via telephone tag the entire day, a way to leave messages when a call fails might be just the thing to increase productivity and communication in your office.

    2. PBX - a private branch exchange is composed of several telephony devices connected to a switchboard. This switch is responsible for routing, transferring and managing call traffic within the system. It is possible to normally find this sort of telephone system in large hotels and offices. A landline PBX requires a physical switchboard while VoIP-based systems use one of your computers as the switch.

    3. Fax - you can either get a fax machine or you can use your email to fax. VoIP service providers let you perform fax functions via an email application. If you want to get a fax machine, you might also want to consider subscribing to one more phone line so you can use a devoted fax line.


    The most effective way to determine what sort of business telephone you'll need would be to check out the choices offered for you personally in the market. Generally, you can choose among two types of system:

    1. Landline - contacting your local phone company gets you a conventional landline system. Installation normally takes a day or two, and entails individuals connecting your company to whatever local phone lines are available. You’re given proprietary equipment to utilize and are billed monthly. You don’t need to do anything except wait for the phone company personnel to come and set your telephone system up.

    2. VoIP-based - VoIP stands for Voice over Internet Protocol, technology which allows you to create phone systems employing your IT infrastructure. If your office currently has computers along with a stable net connection, you may want to think about this setup to cut charges and integrate business functions. Keep in mind that any company phone system that runs on pc hardware and computer software has system specifications. These specifications may be:

    a. Sound cards
    b. Codecs
    c. Speakers
    d. Headsets and Mics
    e. IP telephone adapters


    Apart from the specifications mentioned above, your computers require a stable net connection. If your internet fluctuates or is unreliable, so is your telephone system. This type of phone system is more affordable to install and maintain than a landline setup, but has several system specifications.

    Many other features that you could incorporate into your company phone are tollfree numbers, automatic answering and business function integration.
    Saturday, March 3rd, 2012
    11:34 am
    Is IP PBX Better Than Landline PBX? Let's Find Out
    PBX or Private Branch Exchange is a switching system which allows your telephone line to swap and transfer calls between several devices within a common network. Think of your telephone line as the trunk of a tree and the branches as devices inside your business that can answer calls from outside the network. The branches can also communicate with one another and hand over calls to appropriate departments or contact persons.

    If your growing enterprise needs a brand new company phone system to deal with the expansion, then perhaps a system like the one mentioned above will be helpful. After deciding that such a network would benefit your enterprise, acquiring one will be the next step, and this comes with one more choice.

    Basically, there are two choices available for you in the market. You could contact a phone company to install a proprietary system from top to bottom utilizing a traditional landline, or you can avail of an IP PBX, which makes use of VoIP or Voice over Internet Protocol as its foundation.

    Both choices will give you a more efficient telephone system, but which one is better for you and your business? Valuable points to consider when answering this question are the following:

    Resource dependence
    Landline systems use their own resources to function, and even when there's no electricity, the phones may still be in operation. A system employing VoIP is entirely dependent on your internet connection and electrical energy for power. Any fluctuations with current or network speed will reflect on the efficiency of your switching system.

    Scalability
    You need your company phone system to last a long time and keep up with the demands of an increasingly digital society. Systems based on the world wide web use computers that are easily upgraded or even last a long time, performing up to date technological advances and upgrades. Landline systems, however, are only as good as the devices, and telephone units get more complex faster than computers do.

    Customization
    Any telephone system should be suited towards the needs of the business it serves, and customization is integral to both a conventional and a digital system. A proprietary system, even so, is hard to modify once it has been setup. You might need to ask someone from the telephone company to come and repair things for you. Systems based on VoIP are, alternatively, simple to modify at any time with the help of basic computer skills and GUIs.

    Upkeep price
    Making use of a digital, internet-based system is considerably more affordable than a proprietary network; because VoIP charges and charges are already much lower than conventional landline fees.

    Initial Investment
    As a businessman, you constantly want to maximize your existing resources. A switching system based on a landline requires paying for more devices, wiring and the installation process itself. An IP Private Branch Exchange needs computers and a stable internet connection, at the very least, and most businesses already have this in place.

    Any expanding company would undoubtedly benefit from a PBX, and deciding between a landline network and an internet-based system is vital to having an efficient telephone system for your company.
    Tuesday, February 28th, 2012
    5:23 pm
    Why you should get an IP PBX
    You may be asking yourself why, exactly, a PBX based on VoIP technology is such a convenience and a helpful tool for your enterprise. Using the world wide web as the foundation for any system opens up a wealth of features and allows you to tap into the processing power inherent in all PCs. A quick look at some reasons why an IP PBX might be essential for your enterprise could be found below:

    Integration with business applications
    Since your telephone functions could be set within your computers, some service providers let you link them with your databases, tracking programs and records. Capabilities like this available only to PC-based telephony will definitely help build on your customer service and boost productivity.

    Move about with ease
    Changing desks, workstations and offices can be troublesome, not just because of all the documents and furniture you need to haul around, but also because of the phone extension. Rather than expecting to rewire the unit with a phone technician, VoIP systems just mean you need to carry the Computer to your new workplace. Softphones also enable an employee to work on other terminals like home phones or laptops on business trips.

    Cut expenses
    VoIP fees and charges, even when you exceed the plan you contracted, are still much lower than what a conventional telephone company will charge you. Extra functions, which cost extra with proprietary systems, normally come bundled in with your on-line switching systems. These features include automatic answering, voice mail, call reports and ring groups.

    Full control of system specifications
    Phone companies require you to purchase all of the peripherals and wiring from them; but due to the fact VoIP is so versatile and flexible, you do not need to be concerned about being locked in with 1 vendor. It’s up to you how heterogeneous you need your system to be, even if you engage in a contract with a different supplier for each part.

    Scalability
    Even though your business continues to grow, you would like your resources and infrastructure to be able to keep up. Upgrading landline systems is troublesome and incurs additional costs. Internet-based company phone systems do not need complicated upgrades, considering that the software can deal with any expansion your company undergoes.

    Easy Installation
    Conventional switching stations such as those offered by telephone companies need specially-trained personnel to install and modify them. If your system uses VoIP, a computer software download is usually enough for your company phone to begin with. Any in-house technician you already have could easily install the devices and other programs needed.

    Easy management
    Using a web application or program, it is easier to configure or modify your new system. You don’t need to call the telephone company every now and then if you want some thing added or changed.

    Acquiring such a system is also simple, as there are numerous companies which provide the said service on the internet. If this article has helped you determine that obtaining an IP PBX will be excellent for your business, then you can begin choosing your telephone provider today.
    Saturday, February 25th, 2012
    12:05 pm
    Don't Hesitate And Get Cloud PBX For Your Company Phone
    Cloud PBX or hosted PBX. You know it. You know it is there. You’ve checked it out. So what’s stopping you?

    This is not a scare tactic, far from it. But the reality is, the business landscape is slowly shifting every single day. Companies intent on keeping up are doing their best to woo clients and retain them. Sales tactics are fine-tuned, excellence is redefined, and productivity is increased, all to entice customers. New ways of attracting clients on more fronts and from all sides are being innovated each day. So much so that customers are getting more savvy, more choosy, harder to please. They are used to the convenience and ease of use of hosted PBX, even though they may not know it. When they call a business, they anticipate their calls to be answered, forwarded if needed, and they expect to be given the choice to leave a message or speak to somebody. Getting a busy signal is unacceptable.

    Perhaps the greatest problem to hurdle in switching to hosted PBX is inertia. This happens when individuals inside a firm get too set in their ways. At times it can get too difficult to change old techniques of doing things. If it ain’t broke and all that. When things are working just fine and there’s no need or impetus to improve, it can get so easy to relax and grow complacent. But this can be a slippery slope. If you aren’t on your feet any longer, when there’s no more challenge to keep abreast of new developments and be at the forefront of continuous improvement, your business becomes a dinosaur. You know what happened to dinosaurs.

    And while you’re thinking and re-thinking your options, your competitors could have already jumped in the bandwagon and are even now running circles around you. Simply because, hosted PBX offers advantages which are simply not accessible or too expensive on ordinary company phone phone lines. Just the truth that the auto-receptionist makes call handling easy for you and your customer is already a big point in its favor. The very reasonable and predictable flat monthly rate is easy on the budget, and is really a really good deal for all the services you’re getting in return.

    If you add in the availability of voicemail and fax capabilities and how they are accessible and retrievable while on the go, you can’t ignore the fact that cloud PBX will be a sound investment because it'll help to boost productivity, improve communication capacities, and make your business more customer-friendly. It pulls its personal weight in helping you serve customers as you should.

    You have to keep your organization on its toes, keep it light, keep it on the move. A mobile, flexible, readily accessible communication system will help keep it that way simply because when individuals are easy to reach and speak to, it is not as easy to slack off. You can hem and haw all you want. But remember, he who hesitates lose. There is not much room to hedge about switching to cloud PBX.
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