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[15 May 2004|11:19am] |
I'm kinda worried about Zaks future of working here at Ikano. Some fishy stuff has happened lately, well for a while, but more often now that i dont work nights. It seems like almost none of the Supervisors here like him. I didnt think Brian or Doug had probs with him - i thought they were the only two that Zak was ok with, but after the other day i assume that somethings going on with Doug and as we learned in the past with Noah - just having one Sup on your side isnt good enough. So if Zak is down to just Brian, he could be in trouble. Of course Zak hopefully will be working somewhere else soon, but until then, he really needs to keep this job.
On Thrus he got sent to break, like normal. So he gets up and walks around - theres nothing wrong with that but Doug told him to get off the call floor, like go outside or something. Zak thinks nothing of this and goes out to his car and listens to some music. Towards the end of his break Doug comes out, walks up to his car and says "did you drop your wallet while you were at my desk earlier?" Zak thinks and says no - he was never at Dougs desk that day. Doug asks "are you sure?" Zak replies with "yeah... why?" and Doug hands him his wallet and says that it was sitting on his desk so he thought Zak mightve dropped or left it.
Zak knows for a fact that he was never at or near Dougs desk all night - cause he really has no reason to go over there. So now this starts to get a little fishy.
A few minutes after coming back in, Pete, who was sitting next to Zak, leans over and says to Zak that some kid just ran up and took Zaks wallet off his desk when he went outside. This is questionable because
One: this is a small call-center. Everyone knows everyone. So why would he say "some kid" took it instead of identify who took it.
Two: After he made the 'kid' comment he asked if he got it back from Doug. How did he know Doug had it? If the 'kid' was caught, then how come Doug didnt say so-and-so took and now im returning it - or something to that effect.
Now lets say it did mysteriously show up on Dougs desk. The policy here for anything found, is to give it to a Sup. If a Sup finds it or when the Sup gets it he send an email saying 'this object' was turned into me, if you think its yours come claim it. Theyre not allowed to open it or go through it. Lets say i lost my wallet. Some how a sup gets and and then sends the email. I go to the sup to get the wallet - he'd have me describe it to him. Not whats in it but the wallet its self. If theres still a question as to if its mine then both of us just open it, not look through it. If theres something identifiying i as mine, or if i can describe something thats in it before its opened then we know its mine. They cant open it unless theres someone else there, so you can keep each other in check - basically so nothings stolen.
So knowing this - I have to wonder, and im sure Zak wondered too for a while - how did Doug know that it was his wallet. Its just a plain black wallet. Nothing special, no markings or names or something that would make it known who the owner was just by looking at it. Doug would've had to have opened it to see that it was Zaks. And if he did open it then he did something wrong. Why did he open it instead of send the email? *shrug*...
So anyway, Zaks sitting there taking and waiting for calls when he can suddenly hear Doug taking to someone (we're all separated by cubicles. Not a lot of privacy for loud voices). All Zak heard was Doug saying "...yeah i looked through his wallet and there was no money..." Why would Doug say that? And who elses wallet 'suddenly' showed up on his desk that night? So now Zak knows that Doug looked through his wallet. It didnt fall on the floor or open on accident. He intentionally looked through and apparently it was for money. So it seems that this whole "go outside" thing was the start of an orchastrated plan to get Zaks wallet.
If someone lost their money and they thought Zak took it, this was the wrong way to go about seeing if Zak had it. If they were really just looking for money - thats just wrong also.
And then to top it off - Doug monitored one of Zaks calls later that night - and Failed him for "chatting". Doug never fails anyone - especially for chatting. He'll send them a message and remind them not to chat while on a call... but he never fails them, yet he failed Zak And Zak is almost positive he wasnt chatting because the people he usually chats with while hes at work werent on (like me) so unless it was something like someone at work asking him a question... he wasnt chatting.
Just seems like Zaks not well liked by Doug, who is his Sup. I think it would be better if they would switch Zak back to Brians team. But either way, things could start to get a lot worse... and thats what i worry about.
We cannot afford to losse our jobs. Especailly Zak.
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