| Not my cup of tea - A review of Twilight |
|05:05pm||Monday 01 December 2008| |
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mood |
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thirsty |
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Matagal ko na naririnig ang tungkol sa Twilight. Kesyo this is the hottest book since Harry Potter na katatapos lang last year. Di na witches and wizard ang characters but a hot cold-skinned vampire. Mabilis na nauubos ang copies from the shelves kaya sure-winner ito pag ina-adapt sa film. Di nga nagtagal at binili na ang rights and now it is a box office hit.
I haven’t read a word from the book but since palabas na sya last Wednesday so go and watch kami last Sunday. Gusto rin mapanood ng Monica, my sister, so sinama na namin siya ni Arlo. Di ko kasi siya napanood ng High School Musical kaya hinayaan ko na syang manood ng Twilight. Tapos sinabi pa niya na required daw sila to watch it on their English class. They have to compare it with Anne Rice’s Interview with the Vampire. Twilight pales in comparison with Anne Rice’s Vampire Chronicles (no pun intended), but we cannot deny its popularity with the teens. It’s the first in a series of books so the author was still introducing and building the characters. Nabagalan lang talaga ako at naantok ako sa ilang parts. Di ko naman na experience yung lull na yun while watching the first parts na Lord of the Rings and Harry Potter.
Alam ko with vegetarian people, they need to take supplements kasi they miss some key nutrients from not eating meat. Ganun din ang naisip ko with the vampires pero it’s different with Twilight. I don’t understand how Edward and his clan easily killed a vampire who doesn’t deprive himself with human blood. I know that vampires are beautiful pero di ko na realize na aside from having very fair skin eh may naka-implant palang mga swarovski crystals sa mga balat nila. Gawa kaya ito ng special diamond peel they undergo with a vampire Vicky Belo? Hehehe. Di naman ako masyadong na-impress with the movie. Ibig sabihin ba nito ay matanda na ako kasi pang teenagers ang target market ng fim noir na ito? Di ko matanggap! Hindi!!!!
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| Sponge or Stone? |
|11:12am||Thursday 27 November 2008| |
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mood |
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chipper |
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Yesterday, Mo Twister had a special guest from Mensa. They are inviting people on their event at Fully Booked in Bonifacio High Street on Sunday, November 30. They are looking for new members to join their organization which comprises the top 2% of the smartest people on earth.
You just need to pay 500 PhP to take their examination and if you pass you are privileged to join their prestigious organization. You could hang out with the smartest people in the planet. Imagine that!
Is it really important to be intelligent? Yes! It could get you many opportunities and even make you rich. But, we have to remember that aside from high IQ, you have to balance it out with EQ.
Now, our team has our hands full with new hire agents. We need to focus on these agents to identify who will be absorbed by Operations. Evaluating these new hires can be really stressful. They take too much time on their call and you could feel their nerves on the phone. Some calls even get escalated because the customers sense their inexperience.
Amazingly, the new hire agents assigned to me have been very receptive in coaching. They listen and show improvement in their performance. You just need to guide them so they would be consistent.
Some TSR are not sharp as the others, but you could sense their potential because of the effort they exert. I have one agent who needs communication skills training but I can see that he tries to follow the tips I have been giving him during our coaching sessions.
However, we also have agents who hate following guidelines, especially the tenured ones. They have developed their style and habits that are already hard to break. It is just up to their QAAs on the strategy to move them on the right directions.
While others show their dedication, some representatives treat their customers as crap. You could hear it in their voice, they sound monotonous and bored. They leave their customers on hold longer and they take their sweet time to provide resolutions.
I’m thinking of giving a sponge bob award on agents who can absorb what they have learned in their coaching session. On the other hand, I would give boring and lifeless stones on agents who don’t seem to learn.
I know it’s silly but I’m still in the process of developing this idea.
Well, sponge bob is a model employee. He surely gives his heart and soul in every patty he serves his customers. This nickelodeon cartoon character may not be the most brilliant one in TV but he surely shows that good attitude can be more admirable than being a Mensa member.
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|01:24pm||Wednesday 26 November 2008| |
Live and love like there’s no tomorrow. Each day can be the last.
No more regrets.
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