Rajat Singh (rajattaylor938) wrote, @ 2012-04-13 17:50:00

New 'quality enhancement program' ensures world class experience on century cruises' - Travel Guide
, a leading ” (QEP) encompassing everything from the hotel management to the food quality to the entertainment onboard its luxurious 5-star fleet.

A key aspect of the QEP was additional staff training, which included Century’s European Hotel Managers. Some senior staff members were sent to Europe for training and meetings with their counterparts aboard 5-Star ships operated by one of world’s premier river cruise lines. The program also included a review of Century’s food supply system, which resulted in improvements in the quality of food served onboard, and the addition of new international dishes into Century’s menus.

As part of the QEP, Century hired a professional choreographer and dancers to improve its program of onboard dance performances that features Chinese folk dances, music and beautiful costumes. Amenities such as “afternoon tea” have also been enhanced with the serving of delicate deserts and cookies, and a more elegant atmosphere in which talented Century staff members play traditional Chinese instruments or teach passengers Chinese. All other onboard activities and amenities have also been subject to a thorough review to ensure that Century’s 5-Star standards are maintained or exceeded in its 2012 sailings.

“Our Quality Enhancement Program ensures that Century will maintain its well-deserved reputation for providing our passengers with a world-class river cruise experience while discovering one of the world’s most historic waterways,” commented Alex Ye, Century’s Vice President, Marketing.



Century Cruises, a leading Yangtze River cruise line, has announced the completion of an extensive “Quality Enhancement Program” (QEP) encompassing everything from the hotel management to the food quality to the entertainment onboard its luxurious 5-star fleet.

A key aspect of the QEP was additional staff training, which included Century’s European Hotel Managers. Some senior staff members were sent to Europe for training and meetings with their counterparts aboard 5-Star ships operated by one of world’s premier river cruise lines. The program also included a review of Century’s food supply system, which resulted in improvements in the quality of food served onboard, and the addition of new international dishes into Century’s menus.

As part of the QEP, Century hired a professional choreographer and dancers to improve its program of onboard dance performances that features Chinese folk dances, music and beautiful costumes. Amenities such as “afternoon tea” have also been enhanced with the serving of delicate deserts and cookies, and a more elegant atmosphere in which talented Century staff members play traditional Chinese instruments or teach passengers Chinese. All other onboard activities and amenities have also been subject to a thorough review to ensure that Century’s 5-Star standards are maintained or exceeded in its 2012 sailings.

“Our Quality Enhancement Program ensures that Century will maintain its well-deserved reputation for providing our passengers with a world-class river cruise experience while discovering one of the world’s most historic waterways,” commented Alex Ye, Century’s Vice President, Marketing.



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