Diesel Anne (dieselanne) wrote, @ 2006-01-31 20:50:00

This is an automated email sent from Crutchfield.com Live Chat. The following information is a log of your session. Please save the log for your records.
Your session ID for this incident is 84583.
Time Details
01/31/2006 03:55:04PM Session Started with Agent (Marie)
01/31/2006 03:55:20PM Agent (Marie): "Good afternoon, Liesel."
01/31/2006 03:55:33PM Liesel: "hello?"
01/31/2006 03:55:38PM Liesel: "oh, hello"
01/31/2006 03:55:50PM Agent (Marie): "Welcome to the Crutchfield Chat Sales Team."
01/31/2006 03:56:02PM Liesel: "i have a question about a purchase i've already made, should i ask you?"
01/31/2006 03:56:07PM Agent (Marie): "Great! How can I help?"
01/31/2006 03:57:12PM Liesel: "well, i made a purchase for a digital camera in a store in virginia and i broke the lcd screen. do you have any information about warranties or any other replacement/repair policies?"
01/31/2006 03:59:58PM Liesel: "Marie, you are not answering fast enough!"
01/31/2006 04:00:07PM Agent (Marie): "Please let me apologize for the long wait. We are experiencing very heavy traffic today."
01/31/2006 04:00:23PM Agent (Marie): "Do you have your order number?"
01/31/2006 04:00:38PM Liesel: "I am going to end this little chat, no offense, i'm a very important and busy person in fact i'm the president of a nation. france. goodbye marie, have a good day."

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